topic Re: PBIRS Could not load folder contents in Report Server

PBIRS Could not load folder contents

Xax — Fri, 05 Jan 2018 09:04:07 GMT

Hi,

I installed PBIRS, configured it, and it works, but not correctly. When I go to localhost/reports it is ok, and I can se site, etc. But when i try to go to this site (IPadress/reports) from another PC, this site shown, but i get comunicate: "You are not allowed to view this folder". As i gues, this is becouse it doesn't have permissions but I don't know how to give it on this PC/account.

I saw some posts, like this one for example https://community.powerbi.com/t5/Report-Server/How-to-access-the-Power-BI-Report-Server-reports-remotely/td-p/273250 but when i go to site settings -> security, only thing I can do ist to edit permissions for administator and add new user, but when I try to do it, I see: "The user or group name 'user3' is not recognized."

Thanks for any help,

Have a nice day :)

Re: PBIRS Could not load folder contents

v-qiuyu-msft — Mon, 08 Jan 2018 07:40:19 GMT

Hi Xax,

1. Please use the same URL IPadress/reports on the server with admin permission, check if you can access the web portal.

2. When granting a user/group permission to access report server, please enter a Windows domain user or group account in this format: <domain>\<account>. For more information, see: https://docs.microsoft.com/en-us/sql/reporting-services/security/grant-user-access-to-a-report-server

Best Regards,
Qiuyun Yu

Re: PBIRS Could not load folder contents

Xax — Fri, 12 Jan 2018 09:43:32 GMT

Thanks for Your help v-qiuyu-msft,

I tried to make user as WORKGROUP\<name> (i found my domain is WORKGROUP, but I'm not 100% sure it is it) and it still doesn't work.

But I made group named "Users" and I don't know why, but it works. I gave that group permissions and now I can login and see reports from other PC in my localgroup.

So, it helps in 50% for me, but I probably missunderstood something and if it is true I'd be glad if You correct me.

Re: PBIRS Could not load folder contents

Anonymous — Mon, 30 Apr 2018 02:15:51 GMT

Hi,

I migrated my SQL report to Power BI report server and as I tried to open if from reports link, I encountered the same error "Could not load folder contents". Though I can access reportserver as expected. I also did the same of what you did (BUILTIN/Users) and still I encounter the same. Any thoughts?

Re: PBIRS Could not load folder contents

Kimtech256 — Tue, 28 Sep 2021 09:00:37 GMT

This is a permission issue on the folder. In this case home folder. Log into the PowerBI Server as Admin and assign your new user browser permission on the home folder. That's it!

Let me know if that solves your issue 😊

Re: PBIRS Could not load folder contents

eric8181 — Mon, 04 Dec 2023 16:40:56 GMT

I recently upgraded to Power BI September 2023 and encountered the same problem. All of our end-users are unable to view any reports they previously had access to. Granting them elivated permissions or creating admin accounts is not an option. I noticed this ticket was reported a few years ago and yet still no resolution.

Re: PBIRS Could not load folder contents

imvickeyrajpoot — Sat, 20 Jan 2024 21:58:22 GMT

Hello,

I have specific blog/article on this issue. You can visit this below site for more info aand troubleshooting!

https://kingfishertechtips.in/could-not-load-folder-contents-in-portal-url/