topic Re: EnableCDNVisuals & how it affects custom visuals in Report Server

EnableCDNVisuals & how it affects custom visuals

id013 — Wed, 02 Mar 2022 19:04:49 GMT

Hi,

So earlier today we tried to disabled the following setting on the power bi report server:

EnableCDNVisuals
(Power BI Report Server only) When enabled, Power BI reports load the latest certified custom visuals from a content delivery network (CDN) hosted by Microsoft. If your server doesn't have access to internet resources, you can turn off this option. In that case, custom visuals are loaded from the report that was published to the server. Default is True.

Our report server doesn't have access to the internet so we thought it safe to set it to false, but what we found was after setting it to false all our custom visuals stopped displaying? They only showed up again after we reverted this change and the restarted the service?

Is this expected?

Thanks

Re: EnableCDNVisuals & how it affects custom visuals

Anonymous — Mon, 07 Mar 2022 08:14:06 GMT

Hi @id013 ,

As the documentation says, if you set EnableCDNVisuals to False, custom visuals are required to be loaded from reports that have been published to the server.

Please try to publish the report to the report server first and then set EnableCDNVisuals to False again.

Hope it helps,

Community Support Team _ Caitlyn

If this post helps then please consider Accept it as the solution to help the other members find it more quickly

Re: EnableCDNVisuals & how it affects custom visuals

id013 — Mon, 07 Mar 2022 17:33:21 GMT

Hi,

So I should have probably mentioned that we are currently using an on-prem version of PBI report server. So all we do is upload the pbix file to the report server environment and host it on sharepoint? Is this equivalent to publishing it?

Re: EnableCDNVisuals & how it affects custom visuals

Anonymous — Wed, 09 Mar 2022 02:01:07 GMT

Hi @id013 ,

After researching and investigating, it appears that other users are experiencing similar problems and we have reported to the internal ICM：293668518

If there are any updates, I will promptly give you feedback here

Best Regards,
Community Support Team _ Caitlyn

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

Re: EnableCDNVisuals & how it affects custom visuals

leo-community — Thu, 02 Jun 2022 10:55:50 GMT

Hi @Anonymous,

Is there an update on this? We are facing the same issue

Re: EnableCDNVisuals & how it affects custom visuals

Jarrod — Sat, 04 Jun 2022 07:47:49 GMT

@leo-community looks to be fixed in May 2022 realease.

Re: EnableCDNVisuals & how it affects custom visuals

leo-community — Mon, 06 Jun 2022 08:23:25 GMT

HI @Jarrod ,

Thank you for your reply. We will give it a try.

Re: EnableCDNVisuals & how it affects custom visuals

Nikzad — Sun, 14 Jan 2024 13:04:06 GMT

HI
could you please guide how we can disable cdn?