topic Re: Custom visual not working last version September PBIRS in Report Server

Custom visual not working last version September PBIRS

pgarcia — Mon, 30 Dec 2019 10:15:50 GMT

Hi all!

I have custom visuals in many reports (card with states, chiclet slicers..) and not working now.

I've read in some posts, that the problem is in the version of the PBIRS, but I've installed the last version (15.0.1102.646) and not working. The custom visual frame appear blank.

How could I fix it?

Many thanks.

Best regards

Re: Custom visual not working last version September PBIRS

v-qiuyu-msft — Tue, 31 Dec 2019 03:01:11 GMT

Hi pgarcia,

Based on my test, the custom visual card with states and chiclet slicers work fine in Power BI report server web portal. In your scenario, please use re-import these custom visuals from marketplace. Create the report in Power BI desktop optimized for report server latest version. Restart the Power BI report server service.

Best Regards,
Qiuyun Yu

Re: Custom visual not working last version September PBIRS

Tektronics — Wed, 17 Nov 2021 14:31:06 GMT

I still have problems after the last update. What happens with me is that most of custom visuals still not rendering but what is weird is the fact that sometimes it loads as below:

Almost 90% it didnt display the chart, this was not happening with May 2021.