topic Re: Parameter popup, scrolling doesnt work in IE 11 in Report Server

Parameter popup, scrolling doesnt work in IE 11

niallhannon — Wed, 08 Nov 2017 07:38:26 GMT

I have the October release of Power BI Reportserver and have a standard rdl (pagnated) report. In IE 11 if a parameter has a large list of values to pick you get scrollbars to scroll down the list.

But when you try to scroll down the pop up just disappears, scrolling doesnt work. It works fine in Chrome.

Anyone come across this issue or have a resolution?

Thanks

Re: Parameter popup, scrolling doesnt work in IE 11

v-yulgu-msft — Thu, 09 Nov 2017 07:57:44 GMT

Hi niallhannon,

I was not able to reproduce your problem. Below is the result in my environment (Report Server: 1.1.6514.9163 October 2017 Browser: IE11 11.0.9600.18817)

Please post an image of the result you got on web portal. Could you please try to republish report to web portal? And restart the PBI report server service for a test.

Best regards,
Yuliana Gu

Re: Parameter popup, scrolling doesnt work in IE 11

niallhannon — Thu, 09 Nov 2017 08:01:53 GMT

Hi Yuliana,

Thanks for trying. After some more searching I found this known issue about a recent IE update.

After installing this KB, Internet Explorer 11 users who use SQL Server Reporting Services (SSRS) may not be able to scroll through a drop-down menu by using the scroll bar.

https://support.microsoft.com/en-ie/help/4040685/cumulative-security-update-for-internet-explorer

I think this is the issue I am having so it seems a know issue.

Re: Parameter popup, scrolling doesnt work in IE 11

niallhannon — Thu, 09 Nov 2017 08:07:12 GMT

Also, try testing this with a multi-select parameter rather than a single select. The issue seems to happen on the multi-select parameter.