topic New login required after changing report pages when using Power BI in an iPAD browser in Report Server

New login required after changing report pages when using Power BI in an iPAD browser

xen_ah — Wed, 08 Sep 2021 09:50:45 GMT

Hi, we are using Power BI Report Server and have an issue that occurs only when using iPAD browsers (Safari or Google Chrome).

After changing several times between different pages of one report (between 2 and 5 times), a new login is required.

In Windows browsers (Edge and Chrome) the same reports work fine and the session keeps alive until the browser window is closed.

Are there any ideas for this?

Thanks,

Alex

Re: New login required after changing report pages when using Power BI in an iPAD browser

d_gosbell — Wed, 08 Sep 2021 12:52:39 GMT

Sounds like an issue with Safari on the iPad (even the Chrome browser on the iPad still uses the Safari rendering engine on iOS). Have you tried using the iPad Power BI app instead of the browser to view the reports?

Re: New login required after changing report pages when using Power BI in an iPAD browser

xen_ah — Wed, 08 Sep 2021 13:15:12 GMT

Thanks, yes, the iPad Power BI app works fine, but many of users prefer the browser version because you can zoom natively ...

Re: New login required after changing report pages when using Power BI in an iPAD browser

xen_ah — Tue, 14 Sep 2021 07:59:45 GMT

No other ideas on this? Has anyone identified the same problem?