topic Re: October GA - Custom visual (Timeline Storyteller) no render. in Report Server

October GA - Custom visual (Timeline Storyteller) no render.

ForcaTaico — Thu, 02 Nov 2017 18:25:28 GMT

Hey,

I can't get the custom visual 'Timeline Storyteller' to render in the browser. Works fine in 'Power BI Desktop'.

Anyone else has this issue?

I'm on october GA (server + desktop).

Regards Taico

Re: October GA - Custom visual (Timeline Storyteller) no render.

mgmeyer — Thu, 02 Nov 2017 18:54:21 GMT

Thanks for reporting the issue, it does look like something is going on with that particular visual, couple questions:

1. What browser are you using to render the report? Also have you tried a differant browser?

2. If your using Chrome can you open the developer tools (F12), refresh the report and let me know if you see any errors in the console?

3. Are there any other visuals on the page besides the Timeline one? If so do they render?

Thanks!

Matt M.

Re: October GA - Custom visual (Timeline Storyteller) no render.

ForcaTaico — Thu, 02 Nov 2017 19:06:55 GMT

Thanks for the quick reply!

1. What browser are you using to render the report? Also have you tried a differant browser?

I was using 'Internet Explorer' (didnt try others) - works with both EDGE and and Chrome!

2. If your using Chrome can you open the developer tools (F12), refresh the report and let me know if you see any errors in the console?

No errors. 2 warnings: "[Deprecation] 'webkitURL' is deprecated. Please use 'URL' instead." & "VM1193:2259 [Deprecation] 'window.webkitStorageInfo' is deprecated. Please use 'navigator.webkitTemporaryStorage' or 'navigator.webkitPersistentStorage' instead."

3. Are there any other visuals on the page besides the Timeline one? If so do they render?

No, just Timeline

Regards Taico

Re: October GA - Custom visual (Timeline Storyteller) no render.

mgmeyer — Thu, 02 Nov 2017 19:22:20 GMT

Glad to here it is working in the other browsers, I tried IE myself and it worked you may want to try clearing the browser cache for IE to see if that resolves the issue.

Re: October GA - Custom visual (Timeline Storyteller) no render.

ForcaTaico — Fri, 03 Nov 2017 07:52:53 GMT

To follow up...

I got it working now - also in 'Internet Explorer'! The problem was in 'Internet Explorer' via VPN-connection from home to my work.