topic Everything gone when opening pbix in Report Server

Everything gone when opening pbix

mglasser — Thu, 11 Feb 2021 22:06:56 GMT

I am using Power BI with Report Server and keep coming across a troubling problem. I am in PBIRS Desktop and try to open an existing report. It shows all the tabs as it is loading and then finishes up by showing only one blank Page 1 tab. All the work is gone.

The report still works on the Report Server. And there seems to be only one way I can get my work back.

From the Power BI Desktop for RS, File > Open > Recent reports .... blank page

From the Power BI Desktop for RS, File > Open > from Report Server .... blank page

From Report Server, Edit in Power BI Desktop ... blank page

From Report Server, Download to my laptop. In Desktop, File > Open > Browse reports and select download file ... it works (whew)

Any ideas what causes this amongst multiple reports? Any ideas for easier fix than this process I have to use?

Re: Everything gone when opening pbix

Anonymous — Thu, 11 Feb 2021 22:48:47 GMT

I have a couple of users who have been dealing with the same thing. It's intermittent, but we think it has something to do with having multiple reports open. We're on October 2020. What version of Desktop for RS are you using?

Re: Everything gone when opening pbix

mglasser — Fri, 12 Feb 2021 02:37:50 GMT

I am on version October 2020 and I definitely have multiple reports open at the same time. Probably about 3-4.

Re: Everything gone when opening pbix

v-deddai1-msft — Tue, 16 Feb 2021 07:06:03 GMT

Hi mglasser ,

I can't reproduce your issue .I suggest you use the latest version of power bi desktop for RS and try again.

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Best Regards,

Dedmon Dai

Re: Everything gone when opening pbix

mglasser — Wed, 17 Feb 2021 14:10:55 GMT

I have found better success if I open Power BI Desktop for RS separately and then open the file. This seems to have much more success than trying File > Open from an existing report I already have open.

Re: Everything gone when opening pbix

v-deddai1-msft — Thu, 18 Feb 2021 01:59:44 GMT

Hi mglasser ,

Thank you for sharing the solution for us. Would you please try to mark it as answer to help others with the same issue find it more quickly.

Best Regards,

Dedmon Dai

Re: Everything gone when opening pbix

Anonymous — Mon, 22 Mar 2021 07:03:51 GMT

Hello mglasser ,

we currently have a similar behavior with one user.

Could you please tell me if the behavior has always occurred or only occasionally?
For this, have you been able to find out if it was actually due to multiple reports being open at the same time?
Are you working with the workaround now or were you able to find an actual solution for this?

Thank you for any feedback.

Kind regards

NiHi