topic Re: Help me: Don't show chart date hierarchy on Safari broswer in Report Server

Help me: Don't show chart date hierarchy on Safari broswer

giahaobv — Wed, 02 Dec 2020 02:19:27 GMT

Don't show chart date hierarchy on Safari broswer BI but I can use with chrome browser on Laptop.

Open by iphone's Safari broswer

Open by chrome broswer on laptop:

The PBIX file for investigation. https://drive.google.com/file/d/1HXVQO3avx6Om8A0hhIwXTlT_3iiOonRO/view?usp=sharing

Please help me how to fix the error. Thanks you!

Re: Help me: Don't show chart date hierarchy on Safari broswer

Anonymous — Fri, 04 Dec 2020 01:46:32 GMT

giahaobv

This looks like Power BI Service not Report Server. Power bi service only supports the latest version of Mac Safari. If you want to view report properly on mobile, you need to use the mobile app: What are the Power BI mobile apps? - Power BI | Microsoft Docs

Paul Zheng _ Community Support Team
If this post helps, please Accept it as the solution to help the other members find it more quickly.

Re: Help me: Don't show chart date hierarchy on Safari broswer

giahaobv — Mon, 07 Dec 2020 02:38:10 GMT

Dear Paul Zheng

I have updated to iOS version 14.1.1 for iPhone 7 Plus. But I still can't open it.

You try to upload the PBIX file to the server "https://app.powerbi.com" and Open bằng iPhone's safari browser

You will see errors in the chart date hierarchy:

Dowload The PBIX file for investigation. https://drive.google.com/file/d/1HXVQO3avx6Om8A0hhIwXTlT_3iiOonRO/view?usp=sharing

Thanks very much!

Re: Help me: Don't show chart date hierarchy on Safari broswer

Anonymous — Mon, 07 Dec 2020 03:02:18 GMT

giahaobv

Power BI supports Safari on Mac not iPhone, if you want to access reports via mobile phone, you need to used the Power Bi mobile app mentioned in the above link.

Regards
Paul

Re: Help me: Don't show chart date hierarchy on Safari broswer

giahaobv — Mon, 07 Dec 2020 06:47:32 GMT

Dear Mr Paul

Yes! I used the Power Bi mobile app add I also to report this issue under Power BI mobile app : https://community.powerbi.com/t5/Mobile-Apps/Help-me-Don-t-show-chart-date-hierarchy-on-mobile-app/m-p/1519997#M5930

However! It looks like the issue exists in IOS's browser as well, and it is not unique to Power BI Moblie app.

So where do I post this error? Who can help me?

Tks!