Custom visuals are not working

Anonymous — Tue, 04 Aug 2020 11:00:19 GMT

Hello All,

I've been working with power bi for more than 2 years and I didn't face any issue like this:

custom visuals were working normally for this period, since 2 weeks custom visuals are not working showing only the tile with no graph render on Power BI Server especially

(FunnelWithSourceByMAQSoftware) with no changes done on the server configurations, but working on the desktop version.

I'm using the Power BI server version (1.6.7327.3007 (January 2020)) with the associated desktop version.

I've tried the following in order to solve this issue with no luck:

-Restarting the server

-deleted the custom graph and loaded it again

-download the custom visual from the web and imported it "from file" option

so please if anyone has any solutions it will be really appreciated

Re: Custom visuals are not working

KBO — Tue, 04 Aug 2020 15:46:45 GMT

Hi Anonymous ,

thats a problem with custom visuals. This is up to the providers of the visuals, it is best to contact the person who created the visual. Also you can try to update your RS to May 2020 may be the problem will solved by this.

You can also close your old issue if you open a new one https://community.powerbi.com/t5/Report-Server/custom-visuals-are-not-working-with-Power-BI-server/m-p/1271433#M15421 this will help others 🙂

Best,

Kathrin

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Custom visuals are not working

Re: Custom visuals are not working