topic Re: Report Server Service unavailable 503 SSL in Report Server

Report Server Service unavailable 503 SSL

Anonymous — Fri, 29 Sep 2017 13:07:26 GMT

We recently added an SSL certificate to the Power BI reporting server and we can view SSRS reports correctly over the HTTPS connection. However when opening Power BI reports these Hang saying Loading Data and showing:

Service Unavailable

HTTP Error 503. The Service is unavailable

Server is 2012 R2

Power Bi Server is August Tech Preview

IE 11 Browser and Chrome have same issue

Re: Report Server Service unavailable 503 SSL

v-yulgu-msft — Mon, 02 Oct 2017 07:31:04 GMT

Hi Anonymous,

Please reboot Power BI Report Service for a try. If issue persists, please open "Power BI Report Server" service properties, there is a Startup Type option whose default detting is "Automatic". Change it to "Automatic (Delayed Start)" and then restart the service for a test.

Besides, please review this article to troubleshoot 'HTTP 503 Service is Unavailable' error: Troubleshooting HTTP Errors

Best regards,
Yuliana Gu

Re: Report Server Service unavailable 503 SSL

Anonymous — Mon, 02 Oct 2017 09:39:09 GMT

Many thanks - Have set the service to delayed start and generated the error log. Still an issue when connecting using https

Log extract

#Software: Microsoft HTTP API 2.0
#Version: 1.0
#Date: 2017-10-02 09:20:41
#Fields: date time c-ip c-port s-ip s-port cs-version cs-method cs-uri sc-status s-siteid s-reason s-queuename
2017-10-02 09:20:41 10.146.xxx.xx 50785 10.146.xxx.xxx 443 HTTP/1.1 GET /powerbi/?id=d55e2beb-268c-4b36-a65e-6ad0f925b1c6&hostdata={ Build : 14.0.600.379 , ExternalUser : True , IsPublicBuild :true, Host : Microsoft.ReportingServices.Portal.Services , HashedUserId : 1F3816D484896996F30ACFE44B1CAAE73CEA4F86AE7C69490E6625DB8F2EDBDB , InstallationId : dd04b56c-31f6-40e2-9bb6-8d43c2824fd0 , IsEnabled :true, Edition : PBIRS%20Evaluation , AuthenticationTypes : RSWindowsNTLM , NumberOfProcessors :4, NumberOfCores :4, IsVirtualMachine :true, MachineId : CF1DC8DC14BBFFEDC220858FD24DF2F5 , CountInstances :1, Count14xInstances :1, Count13xInstances :0, Count12xInstances :0, Count11xInstances :0, ProductSku : SSRSPBI } 503 - N/A -
2017-10-02 09:21:18 10.146.204.72 50781 10.146.192.139 443 HTTP/1.1
GET /powerbi/?id=f4cba282-1b5c-4d49-b590-324fd84b5684&hostdata={
Build : 14.0.600.379 ,
ExternalUser : True ,
IsPublicBuild :true,
Host : Microsoft.ReportingServices.Portal.Services ,
HashedUserId : 1F3816D484896996F30ACFE44B1CAAE73CEA4F86AE7C69490E6625DB8F2EDBDB ,
InstallationId : dd04b56c-31f6-40e2-9bb6-8d43c2824fd0 ,
IsEnabled :true,
Edition : PBIRS%20Evaluation ,
AuthenticationTypes : RSWindowsNTLM ,
NumberOfProcessors :4,
NumberOfCores :4,
IsVirtualMachine :true,
MachineId : CF1DC8DC14BBFFEDC220858FD24DF2F5 ,
CountInstances :1,
Count14xInstances :1,
Count13xInstances :0,
Count12xInstances :0,
Count11xInstances :0,
ProductSku : SSRSPBI } 503 - N/A -

Re: Report Server Service unavailable 503 SSL

chris4jahn — Mon, 18 Jun 2018 10:24:20 GMT

Hello,

I have a similar issue with Power BI Report Server. After an automated update to Windows the Server doesn't come up any more.

httperr.log doesn't give any additional information

#Software: Microsoft HTTP API 2.0
#Version: 1.0
#Date: 2018-06-18 09:37:47
#Fields: date time c-ip c-port s-ip s-port cs-version cs-method cs-uri sc-status s-siteid s-reason s-queuename
2018-06-18 09:37:47 127.0.0.1 49211 127.0.0.1 443 HTTP/1.1 GET /Reportsmi/browse 503 - N/A -
2018-06-18 09:37:53 127.0.0.1 49221 127.0.0.1 443 HTTP/1.1 GET /Reportsmi/browse 503 - N/A -

...

The service is configured for delayed start. There are no Eventlogs that correspond to the behavior.

Please help.

Regards

Christian

Re: Report Server Service unavailable 503 SSL

Anonymous — Mon, 03 Jun 2019 18:46:32 GMT

Did you ever get this fixed on its entirely? I am also using HTTP Redirect on IIS which others says we should disregard, I have read that SSRS is totally independent from IIS, are you also using IIS in your deployment?

Re: Report Server Service unavailable 503 SSL

Anonymous — Fri, 27 Sep 2019 09:37:13 GMT

Is anyone found answer for this ?

I am facing same issue ..