topic Re: 500: Internal errors calling the Power BI REST API in Developer

500: Internal errors calling the Power BI REST API

xli629b — Thu, 15 Jan 2026 19:59:18 GMT

In the past week, we have seen many unexplained 500: Internal Server Errors when calling the Power BI API. These disrupt report processing for our clients. They all appear to be internal issues in Power BI.

Response:

{'code':'CommunicationFrameworkCommunicationException','message':'Communication Problem'}

For update dataset in group, import. Happened repeatedly for one Power BI report.

Timestamps:

2026-01-14T23:08:52.786Z , 2026-01-14T12:17:11.284Z, 2026-01-14T13:34:13.011Z (8 instances)

Response:

{'code':'MonitoredAmoException','message':'Failed to execute M Expressions logic on database 'sobe_wowvirtualserver-4e67a30f-faaa-45e8-8a19-88d70c68c8bc'.'}

Operation: Update dataset in group

Timestamp: 2026-01-12T15:12:08.126Z

Response:

'code':'WindowsFabricEndpointUnavailableException','message':'fabric:\\[pi]saas/service/SPIntService_Required[/pi]'} (Angle brackets replaced with square brackets.)

Operation: Import report in group

Timestamp: 2026-01-13T04:10:49.438Z, 2026-01-13T04:11:14.524Z

Response:

{'code':'ReplicaUnavailableException','message':'Replica 'SPIntService' is unavailable for a request of Primary.'}

Operation: import report in group

Timestamp: 2026-01-14T13:14:44.497Z

Response:

{'error':{'code':'Premium_ASWL_Error','pbi.error':{'code':'Premium_ASWL_Error','parameters':{},'details':[{'code':'Premium_ASWL_Error_Details_Label','detail':{'type':1,'value':'Failed to PublishAbf database '733b6350-0843-4e39-97e1-e3c7c53c6966': The database backup file contains an unknown signature in its metadata. This could indicate a corrupt or invalid backup file and it cannot be restored.'}},{'code':'Premium_ASWL_Error_Code_Label','detail':{'type':1,'value':'-1054998405'}}]}}}

Operation: Import report in group

Timestamps: 2026-01-14T23:08:52.786Z

Re: 500: Internal errors calling the Power BI REST API

lbendlin — Thu, 15 Jan 2026 21:47:33 GMT

Since you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi

Make sure to mention the tenant id and the region.

Re: 500: Internal errors calling the Power BI REST API

v-sshirivolu — Fri, 16 Jan 2026 06:23:10 GMT

Hi @xli629b ,
I recommend submitting a support ticket with Microsoft.

To raise a support ticket for Fabric and Power BI, kindly follow the steps outlined in the following guide:

How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

Re: 500: Internal errors calling the Power BI REST API

xli629b — Fri, 16 Jan 2026 15:14:06 GMT

I have submitted a support ticket; though we have an enterprise support plan with Microsoft, unfortunately, the support reps from Mindtree Ltd. are generally very slow to provide steps that are actually relevant to our issue.

Re: 500: Internal errors calling the Power BI REST API

v-sshirivolu — Mon, 19 Jan 2026 06:51:25 GMT

Hi @xli629b ,

Thank you for raising this. Team is actively working on the issue and will prioritize providing relevant troubleshooting steps as soon as possible.

Thank you