topic Re: Calendar Visual by MAC Software in Developer

Calendar Visual by MAC Software

Rafael_95 — Sat, 13 Dec 2025 13:39:34 GMT

Hi,

My Calendar Visual by MAC Software was displaying correctly, but it has suddenly become blank in my Power BI app on my Microsoft laptop and also on my iPad. However, when I access the report via app.powerbi.com, it displays normally.

I can’t identify the reason for this issue. Could you please help me with it?

Thank you.

Re: Calendar Visual by MAC Software

MasonMA — Sat, 13 Dec 2025 17:19:12 GMT

Hi,

I'd recommend checking the visual version, re-importing it from AppSource, and validating the license.

Since the visual works in app.powerbi.com but renders blank in both Power BI Desktop and the iPad app, this strongly indicates a compatibility or licensing issue with the Calendar Visual rather than a report issue.

Re: Calendar Visual by MAC Software

Ahmed-Elfeel — Sat, 13 Dec 2025 18:47:29 GMT

Hi @Rafael_95 ,

Check here I think this is the same issue:Issues with MAQ Software Calendar Visual: Tooltips, Get Details, and Blank View

if this post helps, then I would appreciate a thumbs up and mark it as the solution to help the other members find it more quickly.

Re: Calendar Visual by MAC Software

Rafael_95 — Sat, 13 Dec 2025 19:23:32 GMT

Hi Ahmed, thank you for the message. Correct, it is the same problem from the link above but doesnt give me any solution 😞

Re: Calendar Visual by MAC Software

Rafael_95 — Sat, 13 Dec 2025 19:24:50 GMT

Hi, thank you for the message. Now it is blank even on app.powerbi.com. I cant find a solution

Re: Calendar Visual by MAC Software

v-saisrao-msft — Mon, 15 Dec 2025 06:47:11 GMT

Hi @Rafael_95,

Thank you @MasonMA @Ahmed-Elfeel, for your insights.

I’ve tested this on my side, and the calendar visual appears to be working correctly. Please try clearing your Power BI app cache and then remove and re-add the visual to your report, as this can sometimes fix blank rendering issues. If the issue persists, consider submitting a support ticket with MAQ Software, since this is a third-party custom visual. You may also contact Microsoft support if you need further assistance.

Create a Fabric and Power BI Support Ticket - Power BI | Microsoft Learn

Thank you.

Re: Calendar Visual by MAC Software

v-saisrao-msft — Thu, 18 Dec 2025 07:22:37 GMT

Hi @Rafael_95,

Have you had a chance to review the solution we shared earlier? If the issue persists, feel free to reply so we can help further.

Thank you.

Re: Calendar Visual by MAC Software

v-saisrao-msft — Fri, 26 Dec 2025 03:57:10 GMT

Hi @Rafael_95,

Checking in to see if your issue has been resolved. let us know if you still need any assistance.

Thank you.