Refresh issues with Planview Connections

Justeen — Thu, 20 Mar 2025 13:08:01 GMT

Hello, is anyone else using Planview AgilePlace as a data source for their Power BI reporting? I am having ongoing refresh issues with their OData and API connections. I was wondering if anyone experiences similar issues. Thanks!

This is just an open discussion to understand if it's my organization or if it's a broader issue for the Planview user community.

Re: Refresh issues with Planview Connections

AmiraBedh — Sat, 22 Mar 2025 23:06:54 GMT

Hey Justeen ! You're not alone, I saw a number of users have reported intermittent issues when connecting Power BI to Planview AgilePlace via OData and their REST API, especially when it comes to scheduled refreshes in the Power BI Service.

The OData endpoint can be quite slow, especially with larger boards or historical data. This often results in gateway timeouts.
If you're using basic auth or an API token, tokens sometimes expire or get revoked without notice. This results in silent failures.
the API returns partial or stale data depending on load or board structure.

Try to limit the data you pull by using filters ($filter, $top, $select) to reduce the dataset as much as possible during initial load.
Incremental refresh (if available in your Power BI tier) helps with large historical datasets.
Offload the heavy lifting to Power BI Dataflows and only connect the final data to your report.

topic Refresh issues with Planview Connections in Developer

Refresh issues with Planview Connections

Re: Refresh issues with Planview Connections