topic Re: Free users or groups can only be subscribed to reports or dashboards backed by Premium capacity in Developer

Free users or groups can only be subscribed to reports or dashboards backed by Premium capacity

Heyang — Tue, 30 May 2023 23:37:04 GMT

HI All,

I do understand if I want my dashboard get subscribed, either dashboard need to be in a premium capacity or people subscribed need to have a Pro or PPU license. as shown below

my dashboard dont have Premium capacity but the those person have Pro licenses, as shown below

and when I try add the group to subscribe to report, i get the error msg below. please help

Thanks in advance

Kind regards,

Heyang Li

Re: Free users or groups can only be subscribed to reports or dashboards backed by Premium capacity

Anonymous — Tue, 06 Jun 2023 02:42:01 GMT

Hi @Heyang ,

According to this official documentation, you need permissions to access the particular report or dashboard and either when you create a subscription for yourself:

A Power BI Pro or Premium Per User (PPU) license, or
Access to a workspace backed by a Power BI Premium capacity

As checked the screenshots you provided and the problem description, the subscribed contents not located in premium capacity, but the members in the groups which you will subscried to are all pro license users. So it shouldn't be the problem... However, I found that the group "Priority Report" seems to be inactive. Could you please check and confirm it?

Best Regards

Re: Free users or groups can only be subscribed to reports or dashboards backed by Premium capacity

Heyang — Tue, 06 Jun 2023 02:59:01 GMT

HI Rena,

Thank for the reply.

I wasnt sure if that would cause the problem, because I (or the admin person) cannot change the group status to active, and its a newly created group (like 2 days ago). and i tried to create a demo group and its shows inactive directly (not sure why its behave like this)

To subscribe to the group feature in PowerBi worked fine during my demo but after few days my client did for themselves and the error occured.

Again, thanks for trying to resolve the problem. Any additional info if you need, please let me know

Kind regards,

Heyang Li

Re: Free users or groups can only be subscribed to reports or dashboards backed by Premium capacity

Anonymous — Tue, 06 Jun 2023 05:54:38 GMT

Hi @Heyang ,

Could you please check with your client whether they add some other member in the group "Priority Report"? And is there any member in that grooup from external users? If yes, it is required that the shared contents be hosted in a Premium capacity. You find the details in the following documentation.

Subscribe external users

Best Regards

Re: Free users or groups can only be subscribed to reports or dashboards backed by Premium capacity

Heyang — Wed, 07 Jun 2023 00:05:02 GMT

Hi Rena,

Thanks for getting back to me

as you could see there is no member in the group and all of them are owners

all of them are not external user

Kind regards,

Heyang Li

Re: Free users or groups can only be subscribed to reports or dashboards backed by Premium capacity

Anonymous — Wed, 07 Jun 2023 02:56:24 GMT

Hi @Heyang ,

If the report or dashboard is hosted in shared capacity, you can only subscribe other individuals who have Power BI Pro licenses. Group aliases are not supported in shared capacity. You can subscribe to the following persons in that group as an individual separetely.

Add individuals not group

Best Regards

Re: Free users or groups can only be subscribed to reports or dashboards backed by Premium capacity

Heyang — Wed, 07 Jun 2023 03:05:31 GMT

Thanks for clarify that, Great help thank you