topic Re: Visio Visual not working in Power BI Desktop in Developer

Visio Visual not working in Power BI Desktop

Anonymous — Wed, 27 Jan 2021 20:49:32 GMT

I have followed the steps in this tutorial for importing a Visio file into the Power BI Desktop Application:

https://support.microsoft.com/en-gb/office/add-visio-visuals-to-power-bi-reports-4f09be62-f436-45c2-93b0-4a0f66b1f5a7?ui=en-us&rs=en-gb&ad=gb#notes_1

I uploaded my Visio File to my Shared Documents in my SharePoint online teams site, and copied/pasted the url into the Visio Visual diagram and it's completely blank.

I even tried to used the sample Visio Power BI Visual that was provided by this tutorial and it's not displaying (https://app.powerbi.com/view?r=eyJrIjoiMDMwOGM3OTYtMjEzNy00MWEwLTlkOGItNWI2MTdmZGE4Y2Y1IiwidCI6IjM5YzNkYjM3LTg3YzItNDY3OC1hNjE5LTgwZmQ0ZWZhZDRjMiIsImMiOjF9)

Whenever I copy and paste the url into the text box and click Connect - nothing happens. The diagram is blank.

Can anyone please provide assistance?

Thanks!

Re: Visio Visual not working in Power BI Desktop

v-lionel-msft — Mon, 01 Feb 2021 08:07:47 GMT

Hi @Anonymous ,

I didn't reproduce your problem.

My Power BI Desktop version: 2.88.1144.0 64-bit (December 2020)

1. Is the field added to the "ID" label uniquely identifiable?

2. Upload the .vsdx file to OneDrive for business (SharePoint online) and open the file in your browser and get the embed URL. Did you do this?

Best regards,
Lionel Chen

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Re: Visio Visual not working in Power BI Desktop

Anonymous — Tue, 02 Feb 2021 19:36:41 GMT

Thanks for the response, Lionel.

I have a unique ID associate with each object in my visio file, which I uploaded to One Drive.

I also have a unique ID on my data set in Power BI. Next, I clicked on the "Visio Visual", and copied/pasted the Embed URL from my visio in One Drive into the text box on the Visio Visual Diagram and clicked "Connect" and it is still displaying a blank diagram.

My current version of Desktop Power BI is 2.88.621.0 64-bit (December 2020)

Re: Visio Visual not working in Power BI Desktop

v-lionel-msft — Wed, 03 Feb 2021 09:12:04 GMT

Hi @Anonymous ,

Step1. Update Power BI Desktop to the latest version.
Step2. Use your dataset and .vsdx file to try again, if visual is still blank, please use the sample data set and .vsdx file to try again.
Step3. If the sample data file still can not be displayed, it may be a problem with your operation or other problems. If the sample file can be displayed normally, then your dataset and .vsdx file may not meet the visual's requirements.

--Sample files

Best regards,
Lionel Chen

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Re: Visio Visual not working in Power BI Desktop

Anonymous — Fri, 05 Feb 2021 20:11:20 GMT

I recently updated my Power BI Desktop to the lastest version below:

I used the sample data set and vsdx. file with the Embed URL and I'm still receiving a blank screen in my diagram.

I am also trying different options in my Data Source settings to tfigure out if I'm doing something wrong that may be causing this issue. I've tried different privacy levels too.

Re: Visio Visual not working in Power BI Desktop

Anonymous — Thu, 11 Feb 2021 20:55:11 GMT

I have finally managed to get everything workgin now. I saved the Power BI file (.pbix) on my desktop and uploaded it to Power BI Online. I added the embeded URL to the Visio Visual in Power BI Online and the visio diagram is now working.

This only works in the Chrome browser, but not Microsoft Edge.

Thanks for the help!

Re: Visio Visual not working in Power BI Desktop

damian_bell — Tue, 08 Feb 2022 14:50:49 GMT

Hi @Anonymous - did you ever manage to get this working in PBI Desktop?
I came across this thread as I have exactly the same issue; my Visio visual does not appear in desktop (nor does the demo visio file). In both cases the Visio visual does appear in PBI Online when I enter the embed URL but that doesn't help as I still need to build and configure the report in desktop.
Any help appreciated!

Re: Visio Visual not working in Power BI Desktop

emathew — Mon, 06 May 2024 12:27:23 GMT

This visual was working the last few months and since last friday, it shows a "Sorry, we ran into a problem error". This however works/displays in the BI workpsace and app after publishing. So unsure why it juts stopped displaying in desktop.

Thanks

Liz

Re: Visio Visual not working in Power BI Desktop

emathew — Mon, 06 May 2024 12:28:45 GMT

Having same issue with Visio visuals in BI Desktop