Issue with jamf pro (Beta) connector since jamf maintenance November 2020

Anonymous — Tue, 10 Nov 2020 10:36:26 GMT

Hello all

I work for a charity and we've been using the jamf pro (beta) connector for a couple of months in power bi. Now obviously there is that word 'beta' in there but we didn't have any issues at all connecting up to get data from Jamf until this weekend. I have been told there was some maintenance done in jamf. In an attempt to fix the issue I've done all the obvious stuff like clear permissions and caches and tried via a colleague who had not used the connector before. We both receive the same error. It's a frustrating one. I was wondering if anyone else had experienced this and overcome it?

Steps are (in desktop)

Get data

Under 'other' choose the Jamf Pro (Beta) connector

tryp the url in https://nameofourcompanycl.jamfcloud.com/
Enter basic user and password

connect. Then I get to the navigator page and can see the list of tables as always, but click on mobile devices and I receive this error

DataSource.Error: Web.Contents failed to get contents from 'https://mycompany.com//JSSResource/mobiledevices' (404):
Details:
DataSourceKind=JamfPro
DataSourcePath=https://mycompany.jamfcloud.com/
Url=https://company.jamfcloud.com//JSSResource/mobiledevices

Anyone else got this and any suggestions please?

Re: Issue with jamf pro (Beta) connector since jamf maintenance November 2020

Anonymous — Wed, 11 Nov 2020 09:22:28 GMT

Ok so I'm going to reply to my own post here!:) Problem is now solved. I was always connecting with this url before https://mycompany.jamfcloud.com/ if you take the '/' off it now works. I did this in advanced editor. Hope this helps anyone else who has this issue

topic Issue with jamf pro (Beta) connector since jamf maintenance November 2020 in Developer

Issue with jamf pro (Beta) connector since jamf maintenance November 2020

Re: Issue with jamf pro (Beta) connector since jamf maintenance November 2020