topic Re: Call Center KPI Dashboard in Data Stories Gallery

Call Center KPI Dashboard

mohammadamin17 — Fri, 22 Jan 2021 02:19:55 GMT

Report tracking call center KPI metrics. The dashboard is casually divided into 3 sections, from left to right:

1. Quick overview of call KPIs

2. Call inisghts with tooltip word analysis and other drill downs

3. Agent performance summary

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Re: Call Center KPI Dashboard

Anonymous — Thu, 06 May 2021 16:02:38 GMT

This looks great. Would you have the file or maybe discuss how you made the quadrant chart along with the dax for the %? Thanks again.

Re: Call Center KPI Dashboard

pkiddle1973 — Tue, 22 Jun 2021 11:12:51 GMT

Hi,

This report looks exactly like what I am looking to do within our organisation.

Basically I want to visualise call trends throughout each day (per 30 min or 60 min intervals) over a selected date period (1 day, 1 week, 1 month etc)

Do you have the pbix file that I could look at to see how you achieved the visual?

Many thanks,

Pete

Re: Call Center KPI Dashboard

bhandari7 — Thu, 30 Sep 2021 01:43:20 GMT

could you please share pbix file?

Re: Call Center KPI Dashboard

vusi_mngomezulu — Sun, 07 Nov 2021 20:38:31 GMT

Hi Mate how can one get hold of the work book for this? I'm willing to pay for it.

vusim@unpluggit.co.za

Re: Call Center KPI Dashboard

DigiManako1 — Fri, 21 Jan 2022 08:34:57 GMT

Hi, Your power bi dashboard is really amazing & this would be really useful for me. Please share a sample pbix file, if possible. Thank you. 🙂 Nishant Chandravanshi

Re: Call Center KPI Dashboard

veera123 — Mon, 27 Jun 2022 17:18:57 GMT

Awesome, can you please share pbix file, veers.way@gmail.com

Re: Call Center KPI Dashboard

MbhoniSambo — Tue, 30 Aug 2022 08:46:14 GMT

Hi , Your Dashboard is amazing , exactly what i am lookinf for , can you please share the pbix file @ Mbhonisambo43@gmail.com so i can look at how you achieved this

Thanks

Re: Call Center KPI Dashboard

PatrickRMC — Tue, 06 Sep 2022 15:10:36 GMT

Hi , This is a great dashboard, can you please share the pbix file @ PatrickRMC@gmail.com so i can look how you made this... im a bit of a rookie 🙂

Thanks!

Patrick

Re: Call Center KPI Dashboard

BethBH — Fri, 07 Oct 2022 21:11:27 GMT

Have you shared the pbix file? I'm interested as well

Thank you!!

Re: Call Center KPI Dashboard

Anonymous — Wed, 01 Feb 2023 14:05:07 GMT

Great Job...could you share/send the pbix file to namese90@gmail.com. Thanks!

Re: Call Center KPI Dashboard

Sravanthipasala — Wed, 15 Feb 2023 13:20:45 GMT

hi , Good day.

Have you perhaps received .Pbix file , if yes , would you eb so kind to share with me Sravanthipasala@gmail.com.

Re: Call Center KPI Dashboard

Sravanthipasala — Wed, 15 Feb 2023 13:22:44 GMT

Hi ......Its reallya Great Job...could you please send the pbix file to sravanthipasala244@gmail.com. Thanks!

The dashboard and formula's really helps me as i have to create for my call center.

Thansk in advance 🙂

Re: Call Center KPI Dashboard

Anonymous — Fri, 24 Mar 2023 08:29:34 GMT

This is awesome.

May you please share this with me?

Re: Call Center KPI Dashboard

Tbyrne23 — Tue, 11 Apr 2023 15:17:41 GMT

Could you please share this report to me, it is great , timobyrne2016@gmail.com

Re: Call Center KPI Dashboard

sandeepnegandhi — Tue, 11 Apr 2023 16:27:41 GMT

Awesome, can you please share pbix file, sandeep@digitalbar.co.in

Re: Call Center KPI Dashboard

jmsitini — Fri, 28 Apr 2023 07:20:47 GMT

Kindly share this with me to jmsitini@outlook.com
It would be of great benefit for me and easier tracking of my KPIs.

Re: Call Center KPI Dashboard

contzentra — Tue, 12 Sep 2023 16:02:02 GMT

Großartig, können Sie bitte die PBIX-Datei teilen, contzentra@gmail.com

Re: Call Center KPI Dashboard

Erikm804 — Sat, 07 Oct 2023 15:17:30 GMT

Can I please get the pbix file to erikm804@msn.com

Re: Call Center KPI Dashboard

philwat — Thu, 02 May 2024 18:11:33 GMT

How do I download the sample templates from Power BI community gallery?