topic Re: FP20 Challenge 8 - IT Helpdesk Analysis (Runner Up Entry) in Data Stories Gallery https://community.fabric.microsoft.com/t5/Data-Stories-Gallery/FP20-Challenge-8-IT-Helpdesk-Analysis-Runner-Up-Entry/m-p/4552895#M14031 <P>Hey is it possible to get a copy of this?</P><P>jhall@sunpeaksresort.com</P> Mon, 24 Feb 2025 23:24:56 GMT jhallsprc 2025-02-24T23:24:56Z FP20 Challenge 8 - IT Helpdesk Analysis (Runner Up Entry) https://community.fabric.microsoft.com/t5/Data-Stories-Gallery/FP20-Challenge-8-IT-Helpdesk-Analysis-Runner-Up-Entry/m-p/3417406#M11076 <H3>WELCOME TO FP20 ANALYTICS CHALLENGE 8 “IT Help Desk Analysis"<BR />In this challenge, we were provided with a reliable dataset containing IT ticket data and profiles of agents from a fictional company. My task was to provide valuable insights into trends, usage patterns, system behaviors, service level agreements, and more. These insights will help our IT department stay updated with industry developments.<BR /><BR /><BR />Tool Used : Power BI<BR /><BR />Please to share any feedback for further improvement in the project.&nbsp;</H3><P>Winners Announcement Post: <A href="https://www.linkedin.com/feed/update/urn:li:activity:7100777024054566912/" target="_blank" rel="noopener">https://www.linkedin.com/feed/update/urn:li:activity:7100777024054566912/</A></P><P>@FP20 Analytics</P><P>&nbsp;</P><P>&nbsp;</P><P><SPAN class="reportid hidden">eyJrIjoiZjk2OTZlODgtNWFjYS00ZDMyLWE1MzMtN2FjY2I2NDdkY2Y0IiwidCI6IjBiNTU3ODM3LWViMWMtNGEzZS04MmQ2LWYzMTRmMWU0MmM4OSIsImMiOjEwfQ%3D%3D</SPAN></P> Wed, 06 Sep 2023 09:44:11 GMT https://community.fabric.microsoft.com/t5/Data-Stories-Gallery/FP20-Challenge-8-IT-Helpdesk-Analysis-Runner-Up-Entry/m-p/3417406#M11076 gr1mrreaperr 2023-09-06T09:44:11Z Re: FP20 Challenge 8 - IT Helpdesk Analysis (Runner Up Entry) https://community.fabric.microsoft.com/t5/Data-Stories-Gallery/FP20-Challenge-8-IT-Helpdesk-Analysis-Runner-Up-Entry/m-p/3513141#M11381 <P>hi,<BR />Can you share the pbix file please?</P> Thu, 02 Nov 2023 20:54:14 GMT https://community.fabric.microsoft.com/t5/Data-Stories-Gallery/FP20-Challenge-8-IT-Helpdesk-Analysis-Runner-Up-Entry/m-p/3513141#M11381 DiKi-I 2023-11-02T20:54:14Z Re: FP20 Challenge 8 - IT Helpdesk Analysis (Runner Up Entry) https://community.fabric.microsoft.com/t5/Data-Stories-Gallery/FP20-Challenge-8-IT-Helpdesk-Analysis-Runner-Up-Entry/m-p/3513156#M11382 <P>amansinha18594@gmail.com</P> Thu, 02 Nov 2023 21:05:43 GMT https://community.fabric.microsoft.com/t5/Data-Stories-Gallery/FP20-Challenge-8-IT-Helpdesk-Analysis-Runner-Up-Entry/m-p/3513156#M11382 DiKi-I 2023-11-02T21:05:43Z Re: FP20 Challenge 8 - IT Helpdesk Analysis (Runner Up Entry) https://community.fabric.microsoft.com/t5/Data-Stories-Gallery/FP20-Challenge-8-IT-Helpdesk-Analysis-Runner-Up-Entry/m-p/4552895#M14031 <P>Hey is it possible to get a copy of this?</P><P>jhall@sunpeaksresort.com</P> Mon, 24 Feb 2025 23:24:56 GMT https://community.fabric.microsoft.com/t5/Data-Stories-Gallery/FP20-Challenge-8-IT-Helpdesk-Analysis-Runner-Up-Entry/m-p/4552895#M14031 jhallsprc 2025-02-24T23:24:56Z