https://community.fabric.microsoft.com/t5/Data-Stories-Gallery/Technical-Support-Dashboard-Project/m-p/3953402#M12609 <P>I spent this weekend experimenting with visualization and customization possibilities in Power BI and Figma. Using data from an Incident Support operation as an example, I worked on several aspects:</P><P>&nbsp;</P><P><span class="lia-unicode-emoji" title=":sparkles:">✨</span>Customized field formatting for days, minutes, and seconds using DAX.</P><P><span class="lia-unicode-emoji" title=":new_button:">🆕</span>Explored the new slicer features for creating image buttons.</P><P><span class="lia-unicode-emoji" title=":new_moon:">🌑</span>Applied a dark-themed custom background for a modern touch.</P><P>It was quite a journey, and this is the result. You can also interact with the report online, filter, and cross-reference the data to gain your own insights on team performance, incident volume, and quality details. The public link is available below.</P><P>&nbsp;</P><P>I’d love to hear your thoughts, suggestions, and improvements from fellow data visualization and Power BI enthusiasts!<BR /><BR />Get in touch:</P><P><span class="lia-unicode-emoji" title=":mobile_phone_with_arrow:">📲</span>&nbsp; <A href="https://www.linkedin.com/in/gusbavia/" target="_blank">https://www.linkedin.com/in/gusbavia/</A></P><P><span class="lia-unicode-emoji" title=":incoming_envelope:">📨</span> <A href="mailto:gustavobavia@gmail.com" target="_blank">gustavobavia@gmail.com</A><BR /><BR />Sydney, Australia&nbsp;<SPAN><span class="lia-unicode-emoji" title=":australia:">🇦🇺</span></SPAN></P><P><SPAN class="reportid hidden">eyJrIjoiYTNhYjY1ZDYtOGUwOS00MzY3LWE3YWItNTg3YTY3YTg1MDg4IiwidCI6IjlkOWJiNDE4LTAyY2EtNDFiZC05YTRkLTEwOGE5NmIxM2JmZCJ9&amp;pageName=126b401e16e13c3aa2c8</SPAN></P> Tue, 28 May 2024 08:48:06 GMT Gusbavia 2024-05-28T08:48:06Z https://community.fabric.microsoft.com/t5/Data-Stories-Gallery/Technical-Support-Dashboard-Project/m-p/3953402#M12609 <P>I spent this weekend experimenting with visualization and customization possibilities in Power BI and Figma. Using data from an Incident Support operation as an example, I worked on several aspects:</P><P>&nbsp;</P><P><span class="lia-unicode-emoji" title=":sparkles:">✨</span>Customized field formatting for days, minutes, and seconds using DAX.</P><P><span class="lia-unicode-emoji" title=":new_button:">🆕</span>Explored the new slicer features for creating image buttons.</P><P><span class="lia-unicode-emoji" title=":new_moon:">🌑</span>Applied a dark-themed custom background for a modern touch.</P><P>It was quite a journey, and this is the result. You can also interact with the report online, filter, and cross-reference the data to gain your own insights on team performance, incident volume, and quality details. The public link is available below.</P><P>&nbsp;</P><P>I’d love to hear your thoughts, suggestions, and improvements from fellow data visualization and Power BI enthusiasts!<BR /><BR />Get in touch:</P><P><span class="lia-unicode-emoji" title=":mobile_phone_with_arrow:">📲</span>&nbsp; <A href="https://www.linkedin.com/in/gusbavia/" target="_blank">https://www.linkedin.com/in/gusbavia/</A></P><P><span class="lia-unicode-emoji" title=":incoming_envelope:">📨</span> <A href="mailto:gustavobavia@gmail.com" target="_blank">gustavobavia@gmail.com</A><BR /><BR />Sydney, Australia&nbsp;<SPAN><span class="lia-unicode-emoji" title=":australia:">🇦🇺</span></SPAN></P><P><SPAN class="reportid hidden">eyJrIjoiYTNhYjY1ZDYtOGUwOS00MzY3LWE3YWItNTg3YTY3YTg1MDg4IiwidCI6IjlkOWJiNDE4LTAyY2EtNDFiZC05YTRkLTEwOGE5NmIxM2JmZCJ9&amp;pageName=126b401e16e13c3aa2c8</SPAN></P> Tue, 28 May 2024 08:48:06 GMT https://community.fabric.microsoft.com/t5/Data-Stories-Gallery/Technical-Support-Dashboard-Project/m-p/3953402#M12609 Gusbavia 2024-05-28T08:48:06Z https://community.fabric.microsoft.com/t5/Data-Stories-Gallery/Technical-Support-Dashboard-Project/m-p/3984202#M12677 <P>This looks great, very helpful! How did you come up with insights for the graphs and charts?&nbsp;</P> Mon, 10 Jun 2024 17:21:41 GMT https://community.fabric.microsoft.com/t5/Data-Stories-Gallery/Technical-Support-Dashboard-Project/m-p/3984202#M12677 Anonymous 2024-06-10T17:21:41Z