topic Re: New Card Visiual : Not displaying Image in DAX Commands and Tips

New Card Visiual : Not displaying Image

Chandrashekar — Fri, 15 May 2026 09:18:15 GMT

Hello,

am trying to display photo in new card visiual and able to get it. However when user is not available it should show blank image but it is not displaying it and it is taking last image from the list.

Regards,

Chandrashekar B

Re: New Card Visiual : Not displaying Image

v-kpoloju-msft — Fri, 15 May 2026 12:27:49 GMT

Hi Chandrashekar,

This behaviour occurs because the New Card visual may cache the previously rendered image when the current record contains a blank or null Base64 image value. Instead of clearing the image, the visual continues showing the last successfully loaded image.

As a workaround, you can replace blank image values with a transparent placeholder image instead of returning BLANK(). This forces the visual to refresh correctly and prevents the previous image from being reused.

Example DAX:

FixedImage = IF( ISBLANK([BinaryImg]) || [Engineer_Name] = "Image Not Found", "data&colon;image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVQIHWP4////fwAJ+wP9KobjigAAAABJRU5ErkJggg==", [BinaryImg] )

After creating the column, set:
Column Tools → Data Category → Image URL

This should display a blank image instead of repeating the previous employee image.
Relevant documentation:
• https://learn.microsoft.com/power-bi/create-reports/power-bi-images-tables
• https://learn.microsoft.com/power-bi/visuals/power-bi-visualization-card-visual-new-format-settings

Hope this helps. If you have any questions regarding this, please feel free to reach out us. We will be happy to help.

Re: New Card Visiual : Not displaying Image

Kedar_Pande — Mon, 18 May 2026 05:48:54 GMT

Chandrashekar

Use a blank image string, not text like Image Not Found.

Photo Display =
VAR Img = SELECTEDVALUE(Table[BinaryImg])
RETURN
IF(
ISBLANK(Img),
BLANK(),
Img
)

Re: New Card Visiual : Not displaying Image

Chandrashekar — Tue, 19 May 2026 04:20:12 GMT

Hello,

Thank you and sorry for late reply. I will check and get back to you on it.

Regards,

Chandrashekar B

Re: New Card Visiual : Not displaying Image

Chandrashekar — Tue, 19 May 2026 08:58:26 GMT

Hello,

I tried below formula but still it is not working.

BinaryImg1 = if([User_Image]=blank(),min('Engineer_Not Found Image'[BinaryImg_notfound]),[User_Image])

am trying to get below image if user photo not found

Regards,

Chandrashekar B

Re: New Card Visiual : Not displaying Image

Chandrashekar — Wed, 20 May 2026 11:36:42 GMT

Hello,

Issue got resolved.

Regards,

Chandrashekar B

Re: New Card Visiual : Not displaying Image

v-kpoloju-msft — Thu, 21 May 2026 04:01:27 GMT

Hi Chandrashekar,

Thank you for the update. Glad to know the issue has been resolved. Please feel free to reach out if you need any further assistance.