topic Re: Bug: Tooltip blinks in Custom Visuals Development Discussion

Bug: Tooltip blinks

AnViL12 — Wed, 19 Mar 2025 15:38:09 GMT

Hello,

When I accidentally move my mouse on a table shown in a tooltip the subsequent tooltip blinks for one second and then disappears. After a while without touching any objects the tooltip will work again, instead of blinking for 1 second and then disappearing. I do see the correct data when the blink happens. So when I move to a static/blank part in the tooltip where there is no visual the blinking issue never happens? This is all in app.powerbi.com environment

Kind regards,

AnViL

Re: Bug: Tooltip blinks

lbendlin — Wed, 19 Mar 2025 23:51:26 GMT

If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues .

Re: Bug: Tooltip blinks

yuliang — Thu, 19 Jun 2025 01:16:11 GMT

Hello, I’m encountering a similar issue. In my custom visual, I’m using tooltips, and when the mouse hovers over an element, the tooltip often flashes briefly and then disappears. This doesn't happen when there is no content in the tooltip.

Re: Bug: Tooltip blinks

AnViL12 — Thu, 19 Jun 2025 07:04:21 GMT

@yuliang @lbendlin

I had created a Pro ticket and the support said they can't help because its a custom visual. I have also experienced this issue in deneb.

Re: Bug: Tooltip blinks

lbendlin — Sat, 21 Jun 2025 01:17:09 GMT

which custom visual is that? Have you contacted the developer?

Re: Bug: Tooltip blinks

dm-p — Wed, 25 Jun 2025 21:40:42 GMT

I can reproduce this issue in multiple custom visuals, and it appears to occur even in those that haven't had recent updates. I'm going to contact the support team to see if there is a known issue in this area.

Re: Bug: Tooltip blinks

dm-p — Tue, 01 Jul 2025 06:01:17 GMT

@yuliang / @lbendlin / @AnViL12 ,

I've received a response from the custom visuals support team confirming that it is a known issue with the visuals SDK, they are aware of it, and there is currently no ETA for a fix.