topic Re: Power KPI Matrix Indicator Images missing when published to On premises Report Server in Custom Visuals Development Discussion

Power KPI Matrix Indicator Images missing when published to On premises Report Server

deasons22 — Thu, 31 May 2018 15:43:24 GMT

I think I'm seeing a similar error that was reported on:

https://community.powerbi.com/t5/Custom-Visuals-Development/Power-KPI-Chart-not-Displaying-Indicator-Tick-when-published-to/m-p/368254#M832

As you can see in the attached pictures the indicator image will not show up on the server.

Thanks,
Sam

Basically the same thing happens to me when I publish a report out. How it looks locallyhow they appear on the server

Re: Power KPI Matrix Indicator Images missing when published to On premises Report Server

v-viig — Fri, 01 Jun 2018 06:12:57 GMT

What version of Power KPI Matrix do you use? We'd recommed to load the latest version from App Source first and double check this issue.

Ignat Vilesov,

Software Engineer

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

Re: Power KPI Matrix Indicator Images missing when published to On premises Report Server

deasons22 — Fri, 01 Jun 2018 12:47:26 GMT

I was on 2.1.2.0, but i just loaded 2.1.3.0 and the KPI Indicator is still missing.

Also is there a place to check out what was released in this new version?

Re: Power KPI Matrix Indicator Images missing when published to On premises Report Server

v-viig — Mon, 04 Jun 2018 13:25:25 GMT

We'll check this issue out from our side.

Ignat Vilesov,

Software Engineer

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

Re: Power KPI Matrix Indicator Images missing when published to On premises Report Server

Anonymous — Mon, 04 Jun 2018 20:49:55 GMT

Echoing this problem. First saw discussion about missing indicator images on Report Server in March. Since then 2 updates have come out and neither have fixed this issue with the indicator images.

Here is a message from March if it helps address the problem, that apparently Report Server does not have the font the visual is trying to use:

https://community.powerbi.com/t5/Custom-Visuals-Development/power-kpi-matrix/m-p/380551/highlight/true#M887

Re: Power KPI Matrix Indicator Images missing when published to On premises Report Server

v-viig — Tue, 05 Jun 2018 06:47:16 GMT

Font Icons are not loaded correctly in Power BI Report Server.

I'll start fixing this issue today.

Ignat Vilesov,

Software Engineer

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

Re: Power KPI Matrix Indicator Images missing when published to On premises Report Server

v-viig — Mon, 11 Jun 2018 07:43:44 GMT

This issue has been fixed in Power KPI Matrix 2.1.4.0.

If you use Report Server March 2018 please import a new version from App Source and udpate all of report manually.

If you use Report Server October 2017 please wait for a week (it will be deployed to production on 06/19/2018).

Ignat Vilesov,

Software Engineer

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

Re: Power KPI Matrix Indicator Images missing when published to On premises Report Server

deasons22 — Mon, 11 Jun 2018 12:12:32 GMT

Thanks! That last update fixed it.

Re: Power KPI Matrix Indicator Images missing when published to On premises Report Server

Anonymous — Mon, 11 Jun 2018 13:36:43 GMT

Adding another thank you!