topic Countdown timer triggered when a new ticket is created in Custom Visuals Development Discussion https://community.fabric.microsoft.com/t5/Custom-Visuals-Development/Countdown-timer-triggered-when-a-new-ticket-is-created/m-p/3112970#M10013 <P>Hi all, I work for an MSP and would like some PowerBI help.</P><P>When a new ticket from a particular company is submitted, I would like a 4-hour countdown visual to appear (to keep track of SLA response time). Once the ticket has been completed, it will disappear from the board. If the timer runs out before the ticket has been completed, the card will turn red. The image below outlines what I envision the visual to look like. Any help with this would be greatly appreciated. Thanks!</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="bristol_nicoola_0-1678078999632.png" style="width: 400px;"><img src="https://community.fabric.microsoft.com/t5/image/serverpage/image-id/881624i8AECCCE61460C591/image-size/medium?v=v2&amp;px=400" role="button" title="bristol_nicoola_0-1678078999632.png" alt="bristol_nicoola_0-1678078999632.png" /></span></P><P>&nbsp;</P> Mon, 06 Mar 2023 05:04:41 GMT bristol_nicoola 2023-03-06T05:04:41Z Countdown timer triggered when a new ticket is created https://community.fabric.microsoft.com/t5/Custom-Visuals-Development/Countdown-timer-triggered-when-a-new-ticket-is-created/m-p/3112970#M10013 <P>Hi all, I work for an MSP and would like some PowerBI help.</P><P>When a new ticket from a particular company is submitted, I would like a 4-hour countdown visual to appear (to keep track of SLA response time). Once the ticket has been completed, it will disappear from the board. If the timer runs out before the ticket has been completed, the card will turn red. The image below outlines what I envision the visual to look like. Any help with this would be greatly appreciated. Thanks!</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="bristol_nicoola_0-1678078999632.png" style="width: 400px;"><img src="https://community.fabric.microsoft.com/t5/image/serverpage/image-id/881624i8AECCCE61460C591/image-size/medium?v=v2&amp;px=400" role="button" title="bristol_nicoola_0-1678078999632.png" alt="bristol_nicoola_0-1678078999632.png" /></span></P><P>&nbsp;</P> Mon, 06 Mar 2023 05:04:41 GMT https://community.fabric.microsoft.com/t5/Custom-Visuals-Development/Countdown-timer-triggered-when-a-new-ticket-is-created/m-p/3112970#M10013 bristol_nicoola 2023-03-06T05:04:41Z