ACHHa's avatar
ACHHa
New Member
9 years ago
Status:
Done

Xero Content Pack not connecting

Hi,

The Xero content pack refresh and adding of new organisations is not working. The credentials have been correctly entered. And I have been retrying over the last couple of days with no success.

 

The refresh error message as follows:

 

Can't refresh your data

The credentials you provided for the data source are invalid. Please check the credentials for all the data sources.

 

Please try again later or contact support. If you contact support, please provide these details.

 

Activity ID6b44e1c2-129c-40a2-b95f-cb84a29c85d8

Request ID64ba3186-f060-b50d-6bc3-0d4726e3a0f5

Correlation ID45965546-6fa6-a8d4-3d6a-b9090338031b

Status code400

TimeWed May 03 2017 08:55:50 GMT+1000 (AUS Eastern Standard Time)

Version13.0.1700.2008

Cluster URIhttps://wabi-australia-southeast-redirect.analysis.windows.net

 

When adding new organisations... the error message is as follows:

 

Server not found

 

Address is "https://https//app.powerbi.com/providers/oauthRedirectReceiver?oauth_token=..."

 

Tried using alternative browsers with no success.

Any solution?

Thanks

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