We've been having an issue within our company: - I create a dashboard and share it out with a few users. I have a Pro license and all the readers have a Pro license. - While sharing, I have the...
I was able to resolve the issue by doing the following.
1. Removing the user permission to the Report / Dashboard.
2. Recreating the user permission by providing them both Read and Reshare.
When I switched from Read to Reshare, the user was able to see the share icon, but when they clicked the share button they had an error that indicated that they didn't have permission. Hope this helps anyone else with this similar issue.
Matt