powermax's avatar
powermax
New Member
1 year ago
Status:
Investigating

Unable to save project on My Files

Hey! I have been trying to save my powerbi project onto "My Files" but am unable to save it. This is the error I get - 

 

Feedback Type:
Frown (Error)

Timestamp:
2024-12-24T10:19:05.6907108Z

Local Time:
2024-12-24T15:49:05.6907108+05:30

Session ID:
bdb0c2a7-334b-4cdc-afdd-d7fd41911036

Release:
November 2024

Product Version:
2.138.1452.0 (24.11) (x64)

Stack Trace:
Microsoft.PowerBI.Client.Windows.GraphService.PowerBIGraphException
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.GraphService.GraphServiceClient.HandlExceptionAndThrow(Exception ex, PBIGraphServicePerf telemetryEvent)
at Microsoft.PowerBI.Client.Windows.GraphService.GraphServiceClient.<Execute>d__39`1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.Services.FileOperationUIHandler.<FileExistsAsync>d__61.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.Services.FileOperationUIHandler.<TryQuickSave>d__44.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.138.1452.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.GraphService.GraphServiceClient","Error":"Microsoft.PowerBI.Client.Windows.GraphService.PowerBIGraphException","MethodDef":"HandlExceptionAndThrow","ErrorOffset":"321","ErrorCode":""}

InnerException0.Stack Trace:
at Microsoft.Graph.HttpProvider.<SendAsync>d__18.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Graph.BaseRequest.<SendRequestAsync>d__40.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Graph.BaseRequest.<SendAsync>d__34`1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Graph.DriveItemRequest.<GetAsync>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.GraphService.GraphServiceClient.<>c__DisplayClass33_0.<<DriveItemExistsAsync>b__0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.GraphService.GraphServiceClient.<Execute>d__39`1.MoveNext()

OS Version:
Microsoft Windows NT 10.0.22631.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 533320]

Peak Virtual Memory:
71.6 GB

Private Memory:
981 MB

Peak Working Set:
1.14 GB

IE Version:
11.1.22621.0

User ID:
cee4cb97-3eb2-4ef5-b062-a4bf3d18d112

Workbook Package Info:
1* - en-IN, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Model Default Mode:
Import

Model Version:
PowerBI_V3

Enabled Preview Features:
PBI_sparklines
PBI_scorecardVisual
PBI_fieldParametersSuperSwitch
PBI_setLabelOnExportPdf
PBI_oneDriveSave
PBI_oneDriveShare
PBI_useModernPublishDialogs
PBI_gitIntegration
PBI_newCard
PBI_buttonSlicerAuthoring
PBI_EimLessElevatedUser
PBI_mobileAutoReportLayout
PBI_daxInlineCopilot
PBI_aiNarrativesVisual
PBI_generateMeasureDescriptionsButton
PBI_visualCalculationsAuthoring
PBI_desktopReportAuthoringCopilot

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_metricsArtifactsOnDesktop
PBI_b2bExternalDatasetSharing
PBI_enhancedTooltips
PBI_onObject
PBI_odspSaveBackgroundUpload
PBI_publishDialogsSupportSubfolders
PBI_tmdlInDataset
PBI_enhancedReportFormat
PBI_directLakeRemoteModeling
PBI_advancedSlicerTypeList
PBI_textSlicer
PBI_qnaImproveLsdlCopilot

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
125%

Supported Services:
Power BI

 

Any help is appreciated! Thanks!

1 Comment

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi  powermax ,

     

    Based on the error message,please esure that the file isn't open in another program or by another user. You can check this in the Computer Management tool under System Tools -> Shared Folders -> Open Files.

    Sometimes, a hidden custom visual on the report page can cause saving issues. Removing the offending visual using the selection pane might resolve the problem.

     

    Best Regards,
    Community Support Team _ Caitlyn