Whenever I try to export to powerpoint, I get the following error message. I have seen that other people have gotten this message but been able to successfully export at a later time or after restarting their computer, but that has not been the case for me. I have been getting this message for over a week. I have tried restarting my computer, clearing my cache, and multiple browsers.
Error message:
Please try again later or contact support. If you contact support, please provide these details.
26 Comments
v-haibl-msftMicrosoft Employee
The issue about exporting to PowerPoint should has been fixed now.
Can you export to PowerPoint with other reports in Power BI Service? Can you try it with other computers?
If issue still persists on your side, I suggest you to create a support ticket at http://support.powerbi.com (see bottom of page).
Best Regards,
Herbert
Vicky_SongImpactful Individual
Status changed:NewtoNeeds Info- HeroPost
Advocate I
The issue still exists.
Unable to export to PowerPointWe couldn't export your report to a PowerPoint file
Please try again later or contact support. If you contact support, please provide these details.Activity IDc0d7ceda-92e3-5029-725f-41c43bc6880aRequest ID18f19a73-5b8a-8057-2946-312106c89e42Correlation IDfd373b87-cb1e-99b5-f5c2-b08db3596a85Status code500TimeTue Mar 28 2017 10:26:52 GMT+0200 (W. Europe Daylight Time)Version13.0.1700.1511 I get the same message:
Unable to export to PowerPoint
We couldn't export your report to a PowerPoint file
Please try again later or contact support. If you contact support, please provide these details.
Activity IDfda21001-910a-4cb5-a2a9-89482a193fb5
Request ID3e80377b-a6c6-668b-c376-a575535b4432
Correlation IDf177c123-9aa2-f78c-08a3-6a3cebff47c9
Status code500
TimeTue Mar 28 2017 12:38:58 GMT-0400 (Eastern Daylight Time)
Version13.0.1700.1511
Cluster URIhttps://wabi-us-north-central-redirect.analysis.windows.net- v-haibl-msft
- Vicky_SongStatus changed:Needs InfotoAccepted
Sabarikumar7579Helper I
i too face the similar issue.
Activity IDeb84bd28-178b-4776-bb6f-64da4b58ae9e
Request ID8efe6f78-63d1-68b1-b928-a0b34ac35d15
Correlation ID5293882c-efa0-2d0d-7304-1d14baae448c
Status code500
TimeWed Mar 29 2017 17:52:39 GMT+0530 (India Standard Time)
Version13.0.1700.1511
Cluster URIhttps://wabi-us-north-central-redirect.analysis.windows.net
Changing report to Edit mode seems to work for me. "Edit Report" then export.
- Shisha
I am unable to export Power BI dashboard to Powerpoint.
Activity ID5cee4cc5-5ad0-5ede-86cc-47a11af8862aRequest IDf08bf477-42fc-1446-2fb4-03b28e188b81Correlation ID3e7ebe07-7fde-a3c2-30bd-67f4da9889c6Status code400TimeWed Jul 05 2017 22:59:01 GMT+0530 (India Standard Time)Version13.0.1781.272 - Unable to export to PowerPointWe couldn't export your report to a PowerPoint file
Please try again later or contact support. If you contact support, please provide these details.Activity IDb12e2356-c000-da4e-f031-d09adc39b4c9Request IDbbfe97a2-0622-010a-883e-bed5de1d7557Correlation IDa02518ca-9720-b120-c7d4-97e1b21d0963Status code400TimeWed Jul 05 2017 14:37:16 GMT-0400 (US Eastern Daylight Time)Version13.0.1781.272
