alexwhittaker's avatar
alexwhittaker
Frequent Visitor
6 years ago
Status:
Accepted

Subscribe to reports and dashboards error message

Hi,

 

I'm trying to subcribe users both within and outside of my organisation to a PBI app. I have a Pro licence, am admin to the app, and the app is held in a Premium capacity. I am following the steps to subscribe users to a page within the app, get as far as entering email addresses and get the following error message: "Repicent email addresses outside of your organization can only be added for reports or dashboards backed by Premium capacity" despite the app being held in a Premium capacity. Has anyone encoutered this before?

 

Thanks,

Alex Whittaker

4 Comments

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Icon for Community Support rankCommunity Support

    Hi alexwhittaker, 

     

    I have reported this issue internally: CRI 181423701. Will update here once I get any information. 

     

    Best Regards,
    Qiuyun Yu

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Icon for Community Support rankCommunity Support

    Hi alexwhittaker, 

     

    The feature has not been released yet. You can see the information here: 

     

    "This blog post describes functionality that has not yet been released. We expect the change to reach commercial cloud tenants the week of 4/6/2020."

     

    Best Regards,
    Qiuyun Yu