Issues started yesterday. some have gotten it to work again with the simpler app.powerbi.com url some have cleared their cache and it works after that Users that had issues yesterday are having i...
BMooreBUNN
Advocate I
Advocate IResubmitting as it seems the first time it didn't successfully post or it was deleted. Breaking urls up so I don't get caught in a spam filter or something.
- Users having the issue have the following attributes
- All US
- All geographically close
- Differences
- Version of chrome ranging from
- 114.0.5735.110
- 119.0.6045.200
- Some work in office some remote
- I had the issue happen to me this morning (when it worked for me yesterday) after doing the following:
- Opened chrome
- Checked version. It updated to 119.0.6045.200
- I immediately went in and cleared cache and cookies without trying to visit PBI Service first
- Closed chrome
- Opened chrome
- Navigated to "https: / / app.powerbi.com/home?noSignUpCheck=1"
- It asked me to sign in to my msft account. I chose my organization account
- Redirected to "bunn.okta.c o m" where I did my 2factor authentication
- Successfully authenticated and it took me to a blank white screen with a url starting with "app.powerbi.c o m/signin#code=0……."
- Nothing progressed and it was stuck
- I manually typed in "app.powerbi.c o m" and I was able to get to the landing page