Suddenly Smart Narratives in PowerBI Service is not working. The smart narratives work correctly in Desktop and were previously working in service when published through the app. I get an error now that says " the smart narratives is not supported". This issue is happening on multiple reports across multiple organisations that I have published to.
av9 Anonymous Anonymous
8 Comments
- mike_honey
Memorable Member
I've struck this also on multiple reports.
More details here:
srinivtMicrosoft Employee
Thanks for reporting this issue. This is a regression and we are currently in the process of rolling out a fix very soon.
v-chuncz-msftCommunity Support
- SeanMcLarty
Advocate I
Smart Narriative seem to be working again. Phew, I had some half-yearly reports about to kick-off.
srinivt - any updates on this? We are still experiencing the issue on our published dashboards.
- srinivt
The issue was addressed early last week itself. However, some users are still seeing the error because of caching in browser. Please clear your browser caches or open a new incognito browser window & try again. You can also try to apply a new filter which will likely not hit the cache, then you should see your smart narrative textbox working.
srinivt , I've cleared my cache, applied a new filter, and used a new browser. Still experiencing the issue. It looks like the issue resolves for a moment, but when I navigate to a different report page and return the issue is back.
srinivt , scratch that - looks like the filter tip works. I applied a completely unrelated filter (index < 10), published, removed filter, published again, and that resolved it! Thanks very much.
