jolbright's avatar
jolbright
Regular Visitor
9 years ago
Status:
Accepted

Sharing URLs for external users can't be bookmarked

When I receive a shared dashboard invitation from an external user, the link in the email notification works.  However, if I bookmark that URL, I get the following message.

After refreshing the browser, or clicking the saved bookmark.

If I click the email link again, I can get to the dashboard without issue.  The only workaround that has worked is to modify the URL...

Delete "/invite" from the URL

Before exectuting that new URL, copy the new URL and set that as the bookmarked URL.  When I click on this new custom URL, I can tell it goes through the step of telling me I don't have access, however it moves along to show me the intended dashboard.

 

This hasn't always been the behavior.  Back in the middle of June, it workd fine where I could bookmark shared links as expected.

 

I need help figuring out why I'm experiencing this behavior, or maybe this is a known issue.

 

Thanks.

Dashboards

8 Comments

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Icon for Community Support rankCommunity Support
    9 years ago

    Hi jolbright,

     

    Please bookmark the URL in received email instead of the generated dashboard URL after clicking the URL in email.

     

     

    Regarding the issue dashboard can't display after refresh, I have reported it internally: CRI 45889146. Will update here once get any information.

     

    Best Regards,
    QiuyunYu

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Icon for Community Support rankCommunity Support
    9 years ago

    Hi jolbright,

     

    Please see below response from PG team:

     

    We have a bug tracking this issue and are actively working on it. Commit date 10/31, but the fix could come earlier.

     

    Best Regards,
    QiuyunYu

  • jolbright's avatar
    jolbright
    Regular Visitor
    9 years ago

    When I right click on an email invitation link, I don't get the your option to "Bookmark this link".  I have to copy the hyperlink and change an existing bookmark's properties to the copied hyperlink.  I'm on Office 365 ProPlus.

     

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Icon for Community Support rankCommunity Support
    9 years ago

    Hi jolbright,

     

    Based on my test, the "Bookmark this link" is available when I open email in Chrome browser. You can try the same thing as ours. 

     

    Best Regards,
    Qiuyun Yu 

  • jolbright's avatar
    jolbright
    Regular Visitor
    9 years ago

    Hi Quiyun Yu,

     

    I don't use Chrome.  What are the proper steps for someone getting the sharing email in Outlook (Office 365)?  This seems like a more common user scenario.

     

    Thanks,
    Jason

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Icon for Community Support rankCommunity Support
    9 years ago

    Hi jolbright,

     

    Regarding this issue, it's related to the Outlook rather than Power BI. You can post a thread in Outlook forum. 

     

    Best Regards,
    Qiuyun Yu 

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Icon for Community Support rankCommunity Support
    8 years ago

    Hi jolbright,

     

    The fix would be release this Thursday. Please try to reshare the dashboard on Friday and see if the issue still persists.

     

    Best Regards,
    Qiuyun Yu

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