Sharing a dashboard with externa user

Anonymous

In your own account, when you click the same dashboard tile, can you see the proper report? If possible, you can try to create a new dashboard with same tiles from the reports and try to share it again.

If issue persists, I suggest you to create a support ticket at http://support.powerbi.com (see bottom of page).
If issue is resolved, you can share the solution here later to help others who have the same problem.

Best Regards,
Herbert

Hello v-haibl-msft

In my own user dashboard works correctly. I tried create a new dashboard, but when I share it, problem persist. 

Can you send me link to open a ticket?  http://support.powerbi.com (bottom page) redirect me to this same forum

thank you and best regards

Anonymous

Please refer to following gif about how to create a support ticket.

Best Regards,
Herbert

Hello

If I am a pro trial user, can I create a ticket?

hen I follow the gif indications, can't access to https://powerbi.microsoft.com/es-es/support/pro, link redirects to https://powerbi.microsoft.com/es-es/support/free and displays a message "Looks like you haven't suscribed to power bi pro" . I sign in with my corporate account (it has a pro trial license) but it not works. Appear same page and same message.

thanks