We have several reports and until last week they seem to be working quite fast, but since then we are experiencing on and off slowness in report loading. Is it with our reports only or its happening with others as well. Is there a possibility of network issue at our end?
6 Comments
v-qiuyu-msftCommunity Support
Hi kashif,
As you mentioned, several reports have this issue, could you check if these datasets have large amount of data?
Network could be one possible. You can sign in your Power BI service in a quick network environment to view the same report to check if the issue persists.
Best Regards,
Qiuyun YuHi Qiuyun,
Thanks for the reply.
I didn't mean some reports, we have around 10-12 reports and all of them started to have this slowness issue. Let me explain in detail and with screenshots. There are two thing happens when we click on report. First, the loading page appears as shown below. This usually loads normally.
Second, when the charts loads and where the problem is in our case. The following screen shows the highlighted area that keeps on loading for quite long, along with the charts as well, but as said this happens on and off.
Sometimes, reports loads within 2-3 seconds
- v-qiuyu-msft
Hi kashif,
Can these reports load data finally? Any timeout error throws out? How long do these report load all data? Do these reports get data from the same data source?
Best Regards,
Qiuyun Yu Hi Qiuyun,
Thanks for the support. Sorry, I couldn't get back earlier.
The issue was with the network in the organization.
Thanks again! :)
- v-qiuyu-msft
Hi kashif,
It seems you find the cause of the issue. Is the issue resolved now?
Best Regards,
Qiuyun Yu Hi Qiuyun,
Yes, thank you so much :)
