"Refreshing" Icon Missing, in the Service

kevhav,

I am not clear about the icon you mention. When the dataset is refreshing, the refresh message and process always appear at the top right of the web page.



Regards,
Lydia

Hi Lydia, yes, after I click "Refresh now," I see that notification you mentioned. It appears briefly, in the top-right, then it disappears.

What I am talking about is another icon, which used to be displayed right where that red arrow is pointing in my screenshot. It would appear there, "spinning," and it would remain there for the entire duration of the dataset refresh. (E.g., I have a dataset that takes ~10 minutes to refresh, and the icon would be there, "spinning," for the entire ~10 minutes.)

Maybe the icon wasn't a "circular arrow" like I said originally. (I see now the "Refresh now" button is a circular arrow. I might have gotten them confused.) Instead, maybe it was a spinning circle. Something like that.

Someone else must know what I'm talking about. Does anyone else still see it, and can you post a screenshot? (I can't find an image of it, on the Web.) Or can anyone else confirm that it no longer appears?

kevhav b0b555,

We have consulted this issue internally. Will post back once I get any updates.

Regards,
Lydia

Hi! I am also looking forward to getting the old "refreshing wheel" back. I just wanted to add that also the error icon seems to be missing, which previously appeared when the refresh failed.

kevhav catleen b0b555,

The fix for this issue will reach production next week.

Regards,
Lydia

Thanks Lydia

Beyond the above spinning refresh icon in the Service, we no longer see the yellow warning triangle if a dataset fails its refresh. Please can you fix that at the same time as the above? The issue started at exactly the same time as the refresh animation, so I suspect the two are linked. Thanks. 

I don't see the refreshing circle in any of my dashboards any more. Is there some system switch to turn on or off the refreshing circle?