JKL's avatar
JKL
Advocate I
3 years ago
Status:
Accepted

Problems with dataflows: cant open my dataflows

Since monday I have had issues with opening my dataflows. I just get the following error-message: 

 

I can refresh, but I can not access my dataflows and I can even see data in excel by connection to the dataflow. 

Everything just works really slow.. It all worked without a problem on friday and then monday morning it suddenly didnt work..

I have noted Anonymous question to another issue - that I'm experiencing problems with dataflows.

10 Comments

  • cbilsoe's avatar
    cbilsoe
    Frequent Visitor

    We are also seeing these issues on our end, where we can't open or edit our dataflows. All in premium when the dataflow is refering to another dataflow

  • JKL's avatar
    JKL
    Advocate I

    ADDING: this issue started after getting the following error message:

    This is my error message; 2023-01-17 14:58:25,STG Group Master Valuation (from Q2-2021),Failed,MvalViewAssetIds,NA,Failed,2023-01-17 14:58:25,2023-01-17 14:58:25,00:00:00.0000,NA,NA,NA,NA,NA,NA,Error: An internal error occurred.. PowerBIApiErrorResponse = {}.Param1 = {"Message":"An error has occurred."} Request ID: 6fc7048d-58e1-56a2-9381-d90c600904ee.

     

    Which I came arround - so I dont get this error message anymore - I'm connecting to a csv-file instead of connecting to a dataflow (in a non-premium workspace with connection to a sql-server). But I still cant open my dataflows (which are all in premium workspaces)

     

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi JKL 

    It's a known issue  , the ICM ID is 360987704 . The engineers are actively working on the problem and no concrete solution has been given yet. I will come back and update if there is any progress.

     

    Best Regards,
    Community Support Team _ Ailsa Tao

  • cbilsoe's avatar
    cbilsoe
    Frequent Visitor

    Anonymous I struggle to understand how this is a 'known issue' when it is not stated on the support site

  • JKL's avatar
    JKL
    Advocate I

    Anonymous thanks for letting me know.. As cbilsoe write I dont understand why this is not stated on your support site, this is where I look when I experience problems..

    When I experienced this issue I opened a support ticket (before I created this post) where I couldnt get the confirmation that this is a known issue - I also struggle to understand why they couldnt let me know that you are trying to fix it..

  • vfalmeida's avatar
    vfalmeida
    Frequent Visitor

    How is this a know issue if it's not on power bi support page? I can't edit my datamarts as well, looks like it is the same error.

     

    and what is ICM ID is 360987704? WHere I can see a list of ICM(?) ? I need that list since you guys aren't updating the support website. Anonymous 

  • JKL's avatar
    JKL
    Advocate I

    vfalmeida  do you still have same problems?

    Anonymous  - any news on the ICM ID 360987704?

  • Similar problems here. The some dataflows stopped refreshing successfully.
    Dataflows on Premium Workspace.

    Seems to affect dependent dataflows. Typical error message (entity varying with every refresh):

    2023-01-23 18:07:53,10 NAV Common Basics,Failed,HinweisGruppiert,NA,Failed,2023-01-23 18:07:53,2023-01-23 18:08:12,00:00:18.6730,NA,NA,NA,NA,NA,NA,Error: Expression.Error: The field 'error' of the record wasn't found. Message = <ccon>An error has occurred.</ccon>. RootActivityId = 2cebf377-7a04-4b12-81e6-5c6eba581f75.Param1 = Expression.Error: The field 'error' of the record wasn't found. Message = <ccon>An error has occurred.</ccon> Request ID: ab6ebfea-5d5d-dac8-a230-4af03c542f6d.

     

    Switching to pro and back didn't help.
    Republishing the dataflows, even in a new workspace didn't help.

    The problem started between thursday-friday night (jan 20th)..

  • cbilsoe's avatar
    cbilsoe
    Frequent Visitor

    Anonymous  since I'm haven't gotten any response I will ask again: Why is this not on the support page if it is regarded as a "known" issues???

    And why is there no update about this when this is a major incident on our setup? 

    I really feel Microsoft is droping the ball on this with no transparancy on how you are handeling this. We can't work with a tool that only sometimes work and doesn't get sufficient support when the tool isn't working

  • SteveFringe's avatar
    SteveFringe
    Regular Visitor

    typical Microsoft support unfortunately. i have at least one more open ticket where MS has confirmed a known issue, but it's not mentioned on the support page... really really poor support quality... 

    i also have a dataflow issue, but a different one: 

     

    it's only happening in MS Edge (in chrome things work)...