Hi,
I am usually able to print a Power BI report using the print this page option from the App, but today it is not working. I am getting a blank image on the print preview. Is this a problem that has just come up? Is there a fix in the works? If so, when can we expect things to be working again? In the meantime, I have used the Export to PDF option to get what I need. Thanks!
12 Comments
- AnonymousNot applicable
Hi JenWilson
I can print the page in App , my Service version is 13.0.19585.55 . When did you experience the inability to print? Can you go to the corresponding report and print it directly? What is your Service version ?
Best Regards,
Community Support Team _ Ailsa Tao - JenWilson
Helper II
Hi Anonymous
We have service version 13.0.19585.57
This issue came up yesterday, 12/07.
I experience the same issue when I open the report from the workspace as well as from the app. The issue is that the pages are showing blank or has a gray box as in the screen shot below.
- AydunNew Member
We have the same issue here on app.powerbi.com.
I am on service version: 13.0.19585.59
It was working for me this morning. But then I did a force refresh to try work out why I could print and a colleague could not, and it broke!
Tried on Edge and Chrome. - JenWilson
Helper II
Anonymous , I signed out and then signed back into my account and this did not fix the issue either.
Jen
- DarylM
Helper II
We are experiencing the same issue.
Multiple users have reported issues printing reports for customers where the printed pages are blank.
- Laxman1234New Member
Hi there, This isn't working for me as well.
I'm trying to print a page with Ctrl+P. All I see in Print Preview is a blank page.
- AnonymousNot applicable
Hi, We are experiecing the same issue too with premium capacity workspace. We have the corporate PowerBI licence if that makes a difference.
- AnonymousNot applicable
Hi JenWilson
I have submitted it to ICM . The ICM ID is 354729039 . If there is any progress, I will come back to update .
Best Regards,
Community Support Team _ Ailsa Tao - JenWilson
Helper II
Anonymous , thank you for your help!
- jrussell0917Regular Visitor
We are having the same issues as of yesterday as well. I was able to at first, but then it stopped working. We are on Service Version 13.0.195858.64 as well.