I have installed PowerBI Desktop on a Windows Server 2019 Datacenter X64. When trying to open PowerBI Desktop it crashes, with the following error logs.
Any suggestions?
Feedback Type:
Frown (Error)
Timestamp:
2024-09-23T09:27:50.6618880Z
Local Time:
2024-09-23T11:27:50.6618880+02:00
Session ID:
b064074a-d6b5-4282-998c-4c9bfb30318c
Release:
August 2024
Product Version:
2.135.7627.0 (24.08) (x64)
Stack Trace:
System.Runtime.InteropServices.SEHException
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.WaitOnUIThreadForTaskCompletion[T](Task`1 task)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass7_0.<RunApplicationLegacy>b__0()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
Error Code:
-2147467259 (0x80004005)
PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.135.7627.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Services.UIBlockingService","Error":"System.Runtime.InteropServices.SEHException","MethodDef":"WaitOnUIThreadForTaskCompletion","ErrorOffset":"7","ErrorCode":""}
OS Version:
Microsoft Windows NT 10.0.17763.0 (x64 en-US)
CLR Version:
4.8 or later [Release Number = 528049]
Peak Virtual Memory:
70 GB
Private Memory:
560 MB
Peak Working Set:
611 MB
IE Version:
11.1790.17763.0
User ID:
769043e5-85f4-4c00-9ef8-74b64912c139
Telemetry Enabled:
True
DPI Scale:
100%
Supported Services:
Power BI
1 Comment
- AnonymousNot applicable
Hi NarreN
System requirements of Power BI Desktop:
- Windows 10, Windows Server 2012 R2, Windows Server 2012, Windows 8, Windows 8.1, Windows Server 2016, Windows Server 2019, Windows 11
- Microsoft Power BI Desktop requires Internet Explorer 10 or greater.
- Microsoft Power BI Desktop is available for 32-bit (x86) and 64-bit (x64) platforms.
Check that your environment meets the requirements for installation.
Best Regards,
Community Support Team _ Ailsa Tao