PowerApps custom visual error

Hi, I get the following error message when trying to use the PowerApps Custom Visual in PowerBI services. Error getting environments The server isn't responding. Try refreshing your ...

Custom Visuals

v-qiuyu-msft

Community Support

7 years ago

Hi Anonymous,

Which browser do you use? It requires Microsoft Edge or Google Chrome browser to use the PowerApps custom visual, please see the limitations here:

You can't create or modify apps when using the PowerApps custom visual in Power BI desktop, Internet Explorer, or Mozilla Firefox. We recommend that you first publish your report to the Power BI service. Then use Microsoft Edge or Google Chrome to create and update apps.

Best Regards,
Qiuyun Yu

Completed Ideas

Set as landing page feature missing in Apr 2026 update (Build 2.153.1206.0) both in Desktop and Serv
Input Slicer Bug: Cursor jumps to position 0 and values cannot be cleared in Service
Input Slicer Causing Browser Tab Freeze in Public Links (Started April 24, 2026)
Small multiples not fitting to scale
Previously working Mac calender visual now gives me a error every time I touch it!
Text Slicer does not reset via Bookmarks or Clear All in Power BI Service (Service-only behavior)
Text Input Slicer is not reset by bookmarks in Power BI Service while working correctly in Power BI
Azure maps not displaying mapped data points in publish to web when location used
Azure Maps reference layer transparency behaves differently after publishing to Power BI Service
Desktop Application Bug?? - PBI desktop application left navigation icons always solid black