xboxter's avatar
xboxter
Icon for Advocate II rankAdvocate II
9 years ago
Status:
Done

Power BI Zuora service errors

I'm getting errors when I try to connect to our Zuora data. I'm able to enter by account information correctly, but when the report is actually trying to load I get this error.

 

 
 
 
Something went wrong
 
Unable to load the model
Please try again later or contact support. If you contact support, please provide these details.

 

Activity IDb3ac0b10-d493-e6f4-eb2a-d1dc7c113505
Request ID3f295bb0-ed00-3f13-e4ee-8130efd855b6
Correlation IDc1c0b04b-6d97-b66b-d931-dd7b2fbd8210
TimeMon May 08 2017 14:20:05 GMT-0600 (Mountain Daylight Time)
Version13.0.1700.2027
Cluster URIhttps://wabi-west-us-redirect.analysis.windows.net

 

Data Modeling

3 Comments

  • v-haibl-msft's avatar
    v-haibl-msft
    Icon for Microsoft Employee rankMicrosoft Employee
    9 years ago

    xboxter

     

    I cannot repro the same issue as you on my side. After i enter my Zuora account, the report can be loaded properly as below.

    I suggest you to create a support ticket at http://support.powerbi.com (see bottom of page).
    If issue is resolved, you can share the solution here later to help others who have the same problem.

     

     

    Best Regards,
    Herbert

  • xboxter's avatar
    xboxter
    Icon for Advocate II rankAdvocate II
    9 years ago

    I tried again and it went through just fine. Interesting.

     

    Thanks for your help.

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