MorneBester's avatar
MorneBester
Regular Visitor
4 years ago
Status:
Investigating

Power BI Online Error

Multiple users having trouble to access Power BI online service

 

 

1 Comment

  • v-cazheng-msft's avatar
    v-cazheng-msft
    Icon for Community Support rankCommunity Support
    Status changed:
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    to
    Investigating

    Hi MorneBester,

     

    May I know whether this issue still exists? If it is, please try these steps firstly.

    1 Clear the cookie/cache of the browsers and try to sign in to PBI service with app.powerbi.com again

    2 Try with other browsers

    3 Check the status of the PBI account and whether they have required license

    4 Switch the network including enable or disable VPN if you are using it

     

    Best Regards,

    Community Support Team _ Caiyun