Power BI Desktop (unable to open - A problem occurred while rendering the report )

hi , 

Greetings to all . I am unable to launch the Power BI Desktop . I am getting the error message below .

"We’re sorry. A problem occurred while rendering the report, and Power BI Desktop will close now. Please restart." 

I have tried the options below . 

1)Un Install and Re-Install

2)Creating a new user and installing Power BI from scratch 

3)Removing the data and cache 

Not really sure how this can be resolved . Appreciate your help 

Thanks