Anonymous's avatar
Anonymous
Not applicable
3 years ago
Status:
Done

Power BI Crashing!

Hello.

 

Previously, I had no problems refreshing my .pbix file (32-bit, 8gb, Oct-22') with data until I upgraded to the latest (32-bit, April '23) version of Power BI, and now it keeps crashing! Even when I try to do any edits in PQ. (Note, that I haven't loaded any data at this point). Automatic download of data previews in the background have been disabled. I suspected it was the RAM, and I even had IT upgrade me to 16gb, yet I am still facing this error.

 

Out of Memory

 

I am a the point where I cannot even work anymore and I can't even make a new report because PBI crashes so much!

 

Additional info: I tried to downgrade and go back to the Oct '22 version, but it didn't work either. 😞

 

Please assist.

Reports

3 Comments

  • Anonymous's avatar
    Anonymous
    Not applicable
    3 years ago

    Hello Anonymous .

     

    Thank you for your response.

     

    I downgraded to the March version, but it was still crashing, unfortunately. However, I have switched over to the 64-bit version and it seems to be working fine, now. I suspect the problem had to do with the virtual memory: 32-bit - (about) 1GB, 64-bit  - (about) 70GB.

     

    I suggest, if possible, increasing the vm for the 32-bit version.

     

    Regards.

  • Anonymous's avatar
    Anonymous
    Not applicable
    3 years ago

    Hi Anonymous 

    Thanks for your feedback . You can put your suggestion to Ideas Forum .

    Home (microsoft.com)

     

    Best Regards,
    Community Support Team _ Ailsa Tao

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