smolcykr's avatar
smolcykr
Frequent Visitor
3 years ago
Status:
Needs Info

PBI Scorecard Heatmap Not Showing

I noticed yesterday that the heatmap feature for the PBI scorecards is not working.
The page opens - but the heatmap itself never fully loads. This is an issue for all my scorecards.
List view works fine.
It was working fine last week. Restarted. Shut down & restarted
Any thoughts?

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2 Comments

  • Anonymous's avatar
    Anonymous
    Not applicable
    3 years ago

    Hi smolcykr ,

     

    I did not succeed in reproducing the problem, does it still exist?
    Also please provide your Power BI Cluster and the version of Power BI Service you are using, so that we can help you to do a further investigation.

     

    Best regards.
    Community Support Team_ Caitlyn

  • smolcykr's avatar
    smolcykr
    Frequent Visitor
    3 years ago

    Thank you for having a look. Yes - I am still having the issue
    Is this the info you need?

    Service Version 13.0.20006.56
    Client Version 2301.5.12183-train
    Activity Id e6ca0f0d-6f6d-45c9-8bfe-177068262f94
    Time Wed Feb 08 2023 07:33:17 GMT-0500 (Eastern Standard Time)
    App Instance Id 9d1c1
    Data Location North Central US (Illinois)

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