DanP's avatar
DanP
Icon for Advocate I rankAdvocate I
4 years ago
Status:
Done

Old usage report and Report usage metrics model dataset not returning data from around 11th Sept

I cannot see any data after September 11th 2022 on the old usage metrics report or from the 'Report usage metrics model' dataset. Is this a bug or has this dataset been decommissioned?

Reports

3 Comments

  • MDodds's avatar
    MDodds
    Icon for Resolver II rankResolver II
    4 years ago

    I am also experiencing this exact issue.

    The report is still refreshing, and users are definitly still accessing, but the data stops from the 11th of September. Have noticed this across multiple tennants.

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi DanP ,

     

    This has been acknowledged as a known issue. The ETA for fix  is 9/23 , engineers are doing their best to fix it . please be patient and I will give you feedback here once there is any progress.

     

    Best Regards,
    Community Support Team _ Caitlyn

  • DanP's avatar
    DanP
    Icon for Advocate I rankAdvocate I
    3 years ago

    This appears to have been fixed as of this week.

Completed Ideas