triz231's avatar
triz231
Frequent Visitor
9 years ago
Status:
Done

October Update Not Updating

I have attempted to update to the latest October 2016 Desktop Version, however it appears I am stuck on the January 2016 release below.  I uninstalled/reinstalled both the 32 and 64-bit versions (separate attempts), and re-started machine, but nothing has worked.  I attempted to confirm my October 2016 did not take by testing the Date Slicer functionality with a sample line-chart and it did not work.    Looking for ideas on how to get the update to work.

 

Dashboards

3 Comments

  • Sreekanth's avatar
    Sreekanth
    Icon for Advocate I rankAdvocate I
    9 years ago

    Based on the Version number, your PowerBI desktop already upgraded to October version. 

    Interesting thing is, how come it listing as january-2016 in the month name , Did you try installing the same on some other machine? Not sure if this could be a bug occurring due to some compatibility issues on the installed machine.

  • chass's avatar
    chass
    Icon for Impactful Individual rankImpactful Individual
    9 years ago

    Agreeing with Sreekanth,

    Looks like this computer might have issues with the registry.  Since it is machine specific the next step would be to create a case with support.

     

    http://Support.powerbi.com (see bottom of page)

    Thanks

    Chuck

     

  • chass's avatar
    chass
    Icon for Impactful Individual rankImpactful Individual
    9 years ago
    Status changed:
    New
    to
    Done

Completed Ideas