indkumar's avatar
indkumar
Icon for Advocate IV rankAdvocate IV
7 years ago
Status:
Accepted

None of reports are loading

Hi All,

 

None of Power BI reports are loading, it just shows blank page for all users.     Power BI Service status page shows all green though.

 

Anyone else facing this issue today?  Its a hue impact to our businesss users as they are not able to get their daily reports.     Is there anyway to escalate this issue to Power BI support team, so it gets required attention.

 

For last one month the service has not been stable, either issue with scheduled refresh/report loading.etc.,

Reports

13 Comments

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    I'm experimenting the same Issue here (Spain). Can not view reports, refresh data or upload new reports from Desktop. Error 500, something wrong with their servers.

  • odrhuo's avatar
    odrhuo
    Regular Visitor
    7 years ago

    Same issue in South Africa, using the North Europe (Ireland) data centre... Some business critical processes are severely affected.

  • Tpool's avatar
    Tpool
    Regular Visitor
    7 years ago

    Same issue here (Netherlands) since this morning. Second time in two weeks. Microsoft should really improve their communication regarding these issues. The support page still shows everything is working correctly.

  • j-riobello's avatar
    j-riobello
    New Member
    7 years ago

    Error view reports from Spain too:

     
    Ha habido un error
    No se puede cargar el modelo
    Vuelva a intentarlo más tarde o póngase en contacto con el soporte técnico. Proporcione estos detalles si se pone en contacto con ellos.
    Identificador de actividadc59c663a-5b69-4829-9263-ad8798cf6929
    Identificador de la solicitud39a7c280-ee37-5759-bf4b-bda7a3eb3847
    Id. de correlación26109cfd-ec1c-d820-5108-e95aa81c3661
    HoraWed Jun 19 2019 09:21:52 GMT+0200 (hora de verano de Europa central)
    Versión13.0.9775.203
    URI de clústerhttps://wabi-north-europe-api.analysis.windows.net/
  • Selimir's avatar
    Selimir
    Regular Visitor
    7 years ago

    Same problem in France ...

    I guess it will be the classical wait & see how it evolves. A quick answer by microsoft (meaning under 2 hours since the probleme started), would be nice :smileywink:

  • SKA's avatar
    SKA
    Regular Visitor
    7 years ago

    My report from latest Power BI Desktop (version - 2.70.5494.761 64-bit, Jun release) are not uploading at all. My May release installation (version 2.69.5467.2151 64-bit, May)  was working all fine until I upgraded to June release this morning.

    PowerBI, Please fix this asap. Thx

  • rosslav's avatar
    rosslav
    Regular Visitor
    7 years ago

    Same issue in Swizerland, Spain, Russia, France, Malta, UK, UAE, India, Malaysia, Indonesia, New Zeeland, Australia,  South Africa and many other regions of our global company, using the North Europe (Ireland) data centre. Some business critical processes are severely affected. It would be better if the service status corresponds to the real situation.

  • HugoReyes's avatar
    HugoReyes
    Regular Visitor
    7 years ago

    Hi, I have the same problem. 
    Can't upload my Report, im in México. 

     

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Icon for Community Support rankCommunity Support
    7 years ago

     Hi all, 

     

    The same issue has been reported internally: CRI 128176204. The issue should be fixed now. Please test again to see if the issue still occurs. 

     

    Best Regards,
    Qiuyun Yu 

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