mottamatheus835's avatar
mottamatheus835
Frequent Visitor
3 years ago
Status:
Needs Info

Mobile App infinite loading

Olá, venho tendo um problema chato desde o começo dessa semana (4 de novembro de 2022) até o momento (10 de novembro de 2022). O app mobile do Power Bi passou a ficar com um loading infinito e nenhum relatório abre somente fica carregando.

4 Comments

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi mottamatheus835 ,

     

    What is your IOS version? Please try to update to the latest system and latest power bi version.

     

    Best regards,

    Community Support Team Selina zhu

  • Hi, Anonymous 

    Is a Android. I don't know what version, but I know that it is not the newst android system.

    The problem is that i don't know how to make sure the report is working on mobile. 

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi mottamatheus835 ,

     

    Are you still experiencing problems or are you unable to open reports on your Android phone? And the report keeps loading? Do you have certain permissions to the report?
    If you can, please try geng to use the latest system.

     

    Best regards,

    Community Support Team Selina zhu