Anonymous
7 years agoNot applicable
Status:
New
Missing / disappeared app in app workspace
Over the holidays our app disappeared from the app menu and when accessed via direct link it says: We couldn't install "app name". (status code 400) At least it's able to translate the ctid (http...
v-qiuyu-msft
Community Support
7 years agoHi Anonymous,
What do you mean about "At least it's able to translate the ctid (http://https://app.powerbi.com/groups/me/apps?ctid=xxx) to app name.?
Based on my research, when we click on the Apps tab on Power BI service, it will show the URL http://https://app.powerbi.com/groups/me/apps?ctid=xxx. When we open any app, the URL should be https://app.powerbi.com/groups/me/apps/<app id>?ctid=XX.
As you mentioned the app disappeared, I would suggest you go to Apps tab, click on Get Apps button, search the app name to see if you can find the app.
Best Regards,
Qiuyun Yu