We have this error at collapse rows in the matrix: Couldn't load the data for this visual Couldn't retrieve the data for this visual. Please try again later. Please try again later or...
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Hi kanga99
Is this report a Paginated report(.rdl) or a normal report(.pbix)? Did you use any Calculated column or Measure to create your Matrix? If it is a normal report, could you please try to download it to a pbix file and open it in Desktop to see whether it will be rendered properly? In addition, please check whether there is any errors in your Power Query Editor or anything wrong with your DAX formulas?
Best Regards,
Community Support Team _ Caiyun