Jairsch's avatar
Jairsch
New Member
3 years ago
Status:
Done

ISSUE OPEN POWER BI

Hello!!

My Power Bi desktop does not open is frozen on this screen.
I have windows 11 64 bit
It was working the day before with no problems.

 

Jair

[email protected]

2 Comments

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Jairsch ,

     

    Did multiple processes running in the background at the same time or did these pc meet the minimum requirements to run Power BI Desktop? See: Minimum requirements 

     

    In addition, have you tried to download Power BI Desktop from web page to check whether these pc could open it? Below is the web page link that you can try:

    Download Microsoft Power BI Desktop from Official Microsoft Download Center

     

    or you may try install 32bit to see if it works.

     

    Best Regards,
    Community Support Team _ Caitlyn

  • Hi

    I've been using Power Bi on this laptop for 1 year now with no issues.

    I performed the test by reinstalling Power Bi 64 bits and 32bit again without success.

     

    Jair

    [email protected]